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Senior Digital Strategist & UX Researcher

2 months, 1 week ago
United States
Full-time
Senior
UX Researcher
Design and User Experience
Apply Now
Interactive Strategies

Interactive Strategies

Interactive Strategies specializes in providing comprehensive web design and digital marketing services, combining strategy, design, content, technology, and marketing to create impactful online experiences for its clients.

Media
51-250
Founded 2001
View All Jobs 4

Description

  • Own client engagements end to end as the primary strategic and research contact, with senior strategy support for complex work.
  • Serve as a trusted digital advisor to senior stakeholders and guide clients toward confident, research-informed decisions.
  • Plan, design, and execute user research programs, from screener development through final findings.
  • Lead discovery activities such as stakeholder interviews, audience research, competitive analysis, and opportunity assessments.
  • Translate research findings into clear strategic direction that clients and cross-functional teams can act on.
  • Produce strategic deliverables including roadmaps, personas, user journeys, value propositions, information architecture, and experience direction.
  • Define strategies for websites, digital products, and experiences that align user needs, business goals, and technology capabilities.
  • Develop high-impact presentations and deliverables that communicate insights with clarity and strategic depth.
  • Partner with designers, creatives, technologists, and content strategists to ensure research informs design and build decisions.
  • Contribute to new business efforts through pitch narratives, proposals, presentations, and strategic frameworks.

Requirements

  • 7–10+ years of experience in UX research, digital strategy, experience design, consulting, or a related field; digital agency experience preferred.
  • Hands-on experience planning and running user research, including interviews, usability testing, surveys, and synthesis.
  • Strong understanding of websites, UX design, information architecture, and product strategy.
  • Experience leveraging AI and emerging tools to support digital growth and impact.
  • Outstanding strategic thinking with strong analytical and problem-solving skills.
  • Exceptional storytelling, presentation, and communication abilities, both visual and verbal.
  • Exceptional ability to synthesize research findings into actionable strategic direction.
  • Comfort working in ambiguous, fast-paced environments.
  • A curious, human-centered, collaborative, and values-driven approach to problem solving.
  • Experience developing brand positioning, value propositions, or messaging frameworks is preferred.
  • Experience facilitating workshops for brand, messaging, or creative development is preferred.
  • Experience with research tools such as UserTesting, Optimal Workshop, Dovetail, or similar platforms is preferred.
  • Familiarity with accessibility standards and inclusive research practices is preferred.

Benefits

  • Salary range of $90,000–$120,000 per year, dependent on experience and skills.
  • Company-sponsored health, vision, and dental insurance.
  • 4 weeks of PTO to start, increasing to 5 weeks at year 3.
  • Flexible work schedule with remote work options; local staff work in the Washington, D.C. office 2x per week.
  • Company-paid short-term and long-term disability insurance.
  • Company-paid life and AD&D insurance.
  • Profit sharing and a 401(k) with company match.
  • Professional development opportunities, including training, conferences, and networking opportunities.
  • Pre-tax Flexible Spending Account (FSA) and pre-tax DC Metro SmartBenefits.
  • New business referral bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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