Engineering Operations Manager (IR-506)

1 month, 1 week ago
Full-time
Lead
Project and Program Management
Intellectsoft

Intellectsoft

Intellectsoft is a leading software development company offering a wide range of services including mobile strategy, app development, web development, and enterprise solutions.

Internet Software & Services
251-1K
Founded 2007

Description

  • Own end-to-end Jira configuration, including standardized workflows aligned with the engineering operating model.
  • Build, maintain, and own engineering KPI dashboards covering DORA metrics, flow metrics, capacity, and portfolio visibility.
  • Develop and maintain a Delivery Health dashboard with real-time status and forecasting for engineering programs.
  • Partner with Engineering and Product leadership to define and standardize a single source of truth for engineering metrics.
  • Track and measure adoption, usage, and ROI of AI tools within the SDLC.
  • Establish data governance protocols to ensure reporting integrity and data hygiene across engineering systems.
  • Automate data extraction and reporting workflows to reduce manual reporting effort.
  • Integrate tooling across the engineering ecosystem, including Jira, DX platforms, and future agentic solutions.
  • Evaluate, implement, and manage new engineering tools and report on optimization and ROI.
  • Build data transformations, connect APIs, and execute hands-on system integrations when needed.

Requirements

  • Proven track record as a high-performing senior individual contributor in Engineering Operations, Data Analysis, Technical Program Management, or a similar area.
  • Ready to step into a management or leadership role.
  • Deep hands-on administrative experience with Jira, including workflow design, automation rules, and cross-system integrations.
  • Strong proficiency with BI tools or platform-native reporting such as DX platforms, Tableau, or Power BI.
  • Strong understanding of SDLC processes and how data flows through a modern developer ecosystem.
  • Practical understanding of AI coding assistants such as GitHub Copilot and Claude, with a focus on measuring productivity impact.
  • Technical ability to build data transformation pipelines, automate reporting workflows, and write scripts for API integrations.
  • Exceptional ability to translate complex engineering data into clear narratives for senior leadership, executives, and the board.
  • Deep grasp of Agile methodologies and the metrics used to assess program health and capacity in a scaling engineering organization.
  • Experience establishing data standards from scratch and identifying and correcting flawed data points.
  • Advanced English proficiency (C1/C2).

Benefits

  • Udemy courses of your choice.
  • Team-building activities, events, marathons, and charity activities.
  • Workshops, trainings, and expert knowledge-sharing for ongoing development.
  • Clear career path.
  • Absence days for work-life balance.
  • Flexible hours and work setup.
  • Work from any listed location and organize your day with flexibility.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Director, FORTIFIED Roof

The Director of FORTIFIED Roof will lead a program focused on improving the resilience of residential roofing systems against severe weather through standards development, stakeholder engagement, and technical oversight at the Institute.

1 hour, 9 minutes ago

Global Sanctions Lead

Stripe 5K-10K Diversified Financial Services

Stripe is seeking a Global Sanctions Lead to own and evolve its worldwide sanctions program within the Financial Crimes team, modernizing operations while helping protect the platform from financial crime and regulatory risk.

1 hour, 30 minutes ago

Trust & Safety Manager, Critical Response

instacart.careers 1K-5K Internet Software & Services

Instacart is hiring a Critical Response Manager to lead safety and escalation operations that protect shoppers, customers, and retail partners across urgent, high-impact incidents.

Salesforce SQL
1 hour, 49 minutes ago

Auto Parts Manager

Carvana 10K-50K Automotive

Carvana is hiring a Line Lead, Parts to supervise an inspection center team that moves, inspects, and repairs vehicle inventory to meet production and quality targets.

1 hour, 53 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers