Staff Software Engineer, Shopper Activation & Engagement

1 month, 2 weeks ago
Full-time
Lead
Software Development
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Define and drive the end-to-end technical strategy and architecture for the shopper activation domain.
  • Lead product strategy with Product and Design across onboarding funnel optimization, waitlist management, incentives, and supply levers.
  • Set OKRs, instrumentation, and experimentation plans for activation initiatives.
  • Own delivery of compliance and vendor workflows such as background checks and identity or eligibility systems.
  • Build auditable, privacy-first systems with strong observability and service-level agreements.
  • Run large cross-functional programs across engineering and business teams, managing risk, dependencies, and execution.
  • Mentor and develop engineers through design reviews, code quality practices, and technical standards.
  • Improve reliability, performance, and cost efficiency of services while establishing and enforcing SLOs.
  • Drive incident learnings and promote secure-by-default, AI-augmented development workflows.

Requirements

  • 8+ years of software engineering experience building and operating large-scale distributed systems, high-traffic services, or mobile backends.
  • 3+ years owning end-to-end architecture and technical strategy for a domain or product area.
  • Proven experience leading cross-functional initiatives across 3+ teams and delivering under tight deadlines in ambiguous environments.
  • Proficiency in one or more backend languages such as Go, Java, or Python.
  • Experience with modern cloud infrastructure such as AWS or GCP and data stores such as Postgres, DynamoDB, or Redis.
  • Hands-on experience building AI tooling or agentic automation and integrating AI into developer workflows or product features.
  • Experience designing compliant systems involving identity, eligibility, certifications, or other sensitive workflows.
  • Demonstrated mentorship and team development experience, including design guidance and rigorous code reviews.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Preferred: Experience partnering with Legal or Policy on compliance-related work and navigating evolving labor or regulatory requirements.
  • Preferred: Experience evaluating, integrating, and managing third-party vendors, including technical SLAs and zero-downtime migrations.
  • Preferred: Experience with experimentation platforms, analytics, and growth funnels to improve conversion, supply availability, and utilization.
  • Preferred: Experience building mobile-first products or collaborating closely with iOS and Android teams.
  • Preferred: Familiarity with trust and safety, fraud or identity, or background screening systems in high-scale marketplaces.
  • Preferred: Experience in marketplace, logistics, rideshare, or gig-economy environments.

Benefits

  • Remote Flex First work environment with flexibility to work from home, an office, or a coffee shop.
  • Highly market-competitive compensation.
  • Base salary range of $265,000-$279,500 USD in CA, NY, CT, and NJ; $254,000-$268,000 USD in WA; $243,000-$256,500 USD in several other states; and $221,000-$233,000 USD in all other states.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh grants.
  • Access to Instacart benefits offerings.
  • In-person events to stay connected and build community while working flexibly.

Interested in this position?

Apply directly on the company website

Apply Now

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