Sr. Associate, Retail Go-To-Market Operations - Growth & Innovation

45 minutes ago
Full-time
Mid Level
Project and Program Management
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Support the design and execution of pilot programs to improve quality, increase order volume, reduce costs, and enhance in-store workflows.
  • Collaborate with Product, Retail, and Data Science teams to test, validate, and scale operational innovations across the store network.
  • Develop strategic frameworks to identify new growth opportunities and address operational process gaps.
  • Track initiative performance against KPIs, synthesize results, and support reporting to leadership and cross-functional stakeholders.
  • Champion continuous improvement and data-driven experimentation within the team and broader organization.
  • Travel to stores to observe operations, support experimentation, and help roll out initiatives on the ground.
  • Coordinate across multiple workstreams and field partners to keep innovation initiatives moving smoothly.
  • Help create structure through workflows, trackers, and documentation that keep teams organized and accountable.

Requirements

  • 3+ years of experience in operations, program coordination, business strategy, or a related field in a fast-paced environment.
  • Strong analytical skills with experience designing experiments, analyzing results, and making data-driven decisions.
  • Excellent project management skills with the ability to lead complex, cross-functional initiatives from concept to completion.
  • Exceptional communication and stakeholder management skills with the ability to influence and align partners across departments.
  • A strategic and innovative mindset with a passion for identifying opportunities and solving complex problems.
  • Experience building and maintaining operational workflows, trackers, and documentation (preferred).
  • Experience in retail operations or in-store programs (preferred).
  • Comfort operating in ambiguity and managing competing priorities (preferred).
  • Experience with performance metrics and KPIs such as order volume and store associate satisfaction (preferred).

Benefits

  • Remote-first Flex First work model with flexibility to work from home, an office, or another location.
  • Highly market-competitive compensation.
  • Base salary range of $100,000-$126,500 USD depending on work location.
  • Eligible for a new hire equity grant and annual refresh grants.
  • Access to Instacart benefits offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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