People Experience Program Manager - San Francisco

1 hour, 31 minutes ago
Full-time
Senior
Project and Program Management
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Manage new hire orientation programs end to end, including logistics, vendor coordination, and session execution.
  • Lead performance review cycle operations, including timelines, communications, and stakeholder alignment.
  • Partner with cross-functional teams such as Communications, Legal, and People Leadership to coordinate program delivery.
  • Document, optimize, and where possible automate manual People Experience processes.
  • Manage onboarding vendors through procurement, contract renewals, statements of work, and ongoing partnership oversight.
  • Track and maintain budgets for onboarding-related needs such as swag and logistics.
  • Facilitate virtual and in-person orientation components for new hires.
  • Contribute operational insights to content iteration and program design improvements.

Requirements

  • 5+ years of experience in program management, learning and development, talent development, or a related people/HR function.
  • Hands-on experience using AI tools in a professional context.
  • Demonstrated ability to manage cross-functional projects from inception to completion, including ambiguous problem spaces.
  • Proven experience facilitating learning or orientation content for diverse audiences.
  • Track record of managing vendor relationships end to end, including procurement, contract renewals, and ongoing partnership management.
  • Must be located in the SF Bay Area and able to support in-person orientation components in the San Francisco office.
  • Bachelor’s degree or equivalent professional experience (preferred).
  • Experience with instructional design tools and/or learning management systems (preferred).
  • Project management certification such as PMP, CAPM, or equivalent (preferred).
  • Experience applying AI to automate or redesign people programs at scale (preferred).

Benefits

  • Highly market-competitive compensation.
  • Base salary range of $141,000 to $149,000 USD for San Francisco, CA candidates.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh equity grants.
  • Flexible Flex First work policy with the ability to work from home, an office, or another location.
  • Access to regular in-person events that support connection and community.
  • Benefits offerings available through Instacart’s employee benefits program.

Interested in this position?

Apply directly on the company website

Apply Now

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