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Manager, Legal Technology & Operations

1 hour, 4 minutes ago
Canada
Full-time
Senior
Operations Manager
Operations
Oracle Salesforce
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 131

Description

  • Lead strategic planning and execution of legal and business operations initiatives focused on automating legal processes at scale.
  • Own the design and deployment of efficient, customer-centric operational methods within Contract Lifecycle Management systems.
  • Collaborate across procurement, accounting, HR, sales, deal desk, IT, engineering, and enterprise systems to support cross-functional workflows.
  • Drive technology innovation by identifying and evaluating emerging tools and trends for legal operations.
  • Lead implementation and ongoing optimization of legal technology systems and resolve technical issues affecting operations.
  • Implement procurement practices that generate cost savings in the contracting and review process.
  • Support integrations between CLM systems and tools such as Oracle, Zip, Salesforce, Workday, and P2P workflows.
  • Manage the eBilling system and ensure adherence to billing guidelines.
  • Participate in RFPs and law firm evaluations to improve accountability and cost savings.
  • Facilitate internal communication and promote adoption of innovative processes across the business.

Requirements

  • 5+ years of experience in legal operations, strategy and operations, or a related field.
  • Experience managing technology systems and cross-functional programs.
  • Proven track record leading at least two end-to-end technology implementations with deep systems integrations.
  • Experience with systems such as Ironclad, Zip, Salesforce, CPQ, Oracle, and Workday.
  • Strong analytical and project management skills.
  • Ability to manage multiple complex initiatives simultaneously in a fast-paced, evolving environment.
  • Excellent communication and stakeholder management skills.
  • Direct experience collaborating across legal, finance, IT, and business teams.
  • Experience working in a high-growth tech company or similarly dynamic organization (preferred).
  • Prior management experience, including team leadership or direct people management (preferred).
  • Familiarity with Go-To-Market operations, deal desk workflows, or sales process infrastructure (preferred).
  • Experience conducting vendor RFPs, law firm evaluations, or managing external legal spend (preferred).
  • Ability to identify automation opportunities and lead change management efforts (preferred).
  • Interest in leveraging emerging technology, including AI-powered tools, for legal and business operations (preferred).

Benefits

  • Remote-first Flex First work environment.
  • Highly market-competitive compensation.
  • Canadian base pay range of $122,000 to $128,500 CAD for successful candidates in Canada.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh grants.
  • Flex First remote work policy with location-based hiring in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

Apply Now

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