Billing Operations Associate

2 hours, 15 minutes ago
Full-time
Junior
Operations
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Execute monthly billing cycles, including calculating, generating, and distributing invoices through email and portals such as Ariba.
  • Process approved credit memos, debit memos, and refunds.
  • Build and maintain Oracle workbooks for new and amended contracts.
  • Review commercial contracts and validate billing requirements with senior team members.
  • Complete peer reviews of invoice calculations for accuracy and compliance with contract terms.
  • Respond to billing inquiries and escalate complex disputes appropriately.
  • Support audit requests and complete ad hoc projects accurately and on time.
  • Follow established standard operating procedures and internal controls.

Requirements

  • 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in B2B technology, marketplace, or SaaS.
  • Foundational knowledge of invoicing, ERP workflows, and accounts receivable processes.
  • Strong attention to detail and ability to manage high-volume workloads accurately.
  • Expert proficiency with Google Sheets and Microsoft Excel.
  • Familiarity with Oracle or similar ERP systems.
  • Familiarity with Salesforce or similar CRM platforms.
  • Clear, professional communication and ability to collaborate cross-functionally.
  • Ability to follow defined processes and controls while recognizing when to escalate.
  • Self-starter who takes ownership and consistently delivers on commitments.
  • Preferred: experience with Alteryx, SQL, AI-enabled process automation, marketplace, subscription, or advertising billing models.

Benefits

  • Remote Flex First work arrangement from eligible U.S. states, with flexibility to work from home, an office, or another location.
  • Market-competitive compensation and benefits based on work location.
  • Base pay range of $72,000–$76,000 USD for Canadian-based candidates.
  • Regular in-person events to support connection and community.

Interested in this position?

Apply directly on the company website

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