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Account Manager II

1 month ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
E-commerce Mode Salesforce Tableau
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 114

Description

  • Collaborate with the Sales Team to build trusted relationships with CPG clients and agency partners.
  • Create and execute full-funnel media mix strategies aligned to partner objectives.
  • Lead cadence calls with CPG advertisers and present campaign performance using data visualization.
  • Build persuasive narratives to drive optimization and upsell recommendations that improve campaign effectiveness.
  • Handle objections and influence advertisers and multiple stakeholders to set direction.
  • Act as the voice of the customer by advocating for product enhancements with internal teams.
  • Serve as a product expert on Instacart ad products and explain how they work to advertisers.
  • Participate in cross-functional projects, provide thought leadership, and share feedback.
  • Help define standards and best practices and share learnings at the category team level.
  • Lead Quarterly Business Reviews and present campaign insights with an analytical mindset.
  • Contribute to gap-to-goal planning and manage quota across multiple business units.
  • Troubleshoot issues with limited guidance and support team-wide programs and projects.

Requirements

  • Bachelor’s degree required; BA/BS in business, advertising, commerce, digital marketing, or a related field is preferred.
  • 4-6+ years of similar work experience.
  • Proven track record of building strong customer relationships.
  • Experience with Microsoft Excel, Google Drive (Gmail, Docs, Sheets, Slides), Salesforce, and Tableau; Mode is a plus.
  • Knowledge of paid search, display, account management, ad serving, CPG, or e-commerce.
  • Ability to work independently, manage multiple priorities, and take initiative in a fast-paced environment.
  • Strong communication skills in an external-facing role with advertisers and key stakeholders.
  • High attention to detail, strong organizational skills, and creative problem-solving ability.
  • Comfort analyzing data and telling a story in a client-facing setting.

Benefits

  • Remote role with Flex First work flexibility.
  • Highly market-competitive compensation.
  • Base salary range of $88,000-$111,000 USD depending on location.
  • OTE range of $117,500-$148,000 USD.
  • Sales Incentive Plan with variable cash compensation tied to performance.
  • New hire equity grant plus annual refresh grants.

Interested in this position?

Apply directly on the company website

Apply Now

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