Solution Architect - US

23 hours, 30 minutes ago
Full-time
Senior
Software Development
Insider

Insider

Insider offers an AI-powered customer engagement platform designed for marketing teams, integrating customer data platforms, personalization, and journey orchestration to enhance customer interactions across various channels.

Internet Software & Services
Founded 2012

Description

  • Proactively engage customer technical decision-makers and influencers throughout the sales and implementation process.
  • Use customer business, industry, and technical context to support digital transformation efforts.
  • Run data workshops to define implementation plans aligned with customer goals and environments.
  • Drive pilots and proofs of concept and guide customers from pilot stage to productive deployment.
  • Troubleshoot technical issues during implementation and ongoing campaign deployment.
  • Identify, escalate, and help resolve technical blockers to accelerate architecture implementations.
  • Work with product and support teams, including engineering, to remediate blockers and communicate business impact.
  • Apply best practices to shape customer strategy and support future growth with Insider One solutions.

Requirements

  • Bachelor's degree in Computer Science or a related field.
  • Minimum 5 years of experience in consultative or complex technical deployment projects, architecture, design, implementation, or support of highly distributed applications.
  • Proven ability to build deep technical relationships with senior IT executives in large or highly strategic accounts.
  • Outstanding verbal and written communication skills.
  • Ability to orchestrate, lead, and influence virtual teams to ensure successful customer project implementation.
  • Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
  • Working knowledge of JavaScript, jQuery, HTML, CSS, REST, XML, and database technologies.
  • Strong product and technical domain knowledge in one or more of the following: SaaS, Marketing, Mobile Applications, APIs, or Programming.

Benefits

  • Global, diverse team with 50+ nationalities.
  • Internal trainings in AI fundamentals, coding, foreign languages, and personal development.
  • Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
  • Eligibility-based ESOP to become a shareowner.
  • Referral bonuses.
  • Volunteer and social impact project opportunities.
  • Global retreats and team-building events throughout the year.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Solutions Architect (Pre-Sales)

Picus Security 51-250 Professional Services

Picus Security is hiring a Senior Solutions Architect (Pre-Sales) in Mexico City to help drive enterprise adoption of its security validation platform through technical sales support, customer engagement, and cross-functional collaboration.

AWS Azure Cybersecurity GCP
22 hours, 30 minutes ago

Solutions Architect

Weekday 11-50 Construction & Engineering

Weekday’s client is seeking a Toronto-area Solutions Architect to lead the design and delivery of scalable Quadient Inspire customer communication and document solutions.

Agile JavaScript JSON Scrum SQL XML
22 hours, 30 minutes ago

Consulting Architect, Public Sector - Netherlands

Elastic 1K-5K Internet Software & Services

Elastic is hiring a Public Sector Consultant to lead customer delivery and senior government stakeholder relationships while aligning Elastic’s platform to strategic public-sector objectives.

Elasticsearch Java Linux Lucene Unix
23 hours ago

US Solution Architect

Datafied 51-250 IT Services

Senior Solution Architect role at an enterprise-focused organization to lead AWS cloud solution design and delivery for scalable, secure, high-performance applications, with a strong preference for U.S. Healthcare experience.

AWS CI/CD CloudFormation EC2 HIPAA Microservices Node.js OpenSearch Python TypeScript
23 hours, 30 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers