Marketing & Communications Program Manager

3 weeks, 5 days ago
Full-time
Mid Level
Marketing and Growth
Included Health

Included Health

Included Health is a healthcare company that provides cost-saving solutions for employers and health plans. They offer virtual care and navigation services, connecting millions with board-certified doctors and specialists for comprehensive and convenie...

Insurance
1K-5K
$106M raised

Description

  • Own and operate the marcomm intake process as the single point of entry for new project requests.
  • Adapt and reinforce shared Growth team operating rhythms, reporting structures, and planning cadences for marcomm work.
  • Develop and manage integrated project plans, timelines, and delivery schedules in Asana.
  • Produce clear, executive-ready status reporting for marketing leadership.
  • Facilitate coordination across Corporate Communications, Client Marketing, Creative, and Content to manage dependencies and hand-offs.
  • Identify risks, resource conflicts, and scope creep, and escalate issues with recommended resolutions.
  • Support portfolio prioritization decisions by maintaining visibility into capacity and trade-offs.
  • Develop lightweight SOPs and workflow documentation to reduce reliance on informal communication.
  • Partner with senior marketers on campaign scoping to ensure realistic timelines, aligned resources, and defined deliverables.
  • Drive adoption of Asana and shared project management practices across the marcomm team.
  • Support technology transformation initiatives by turning FY27 milestones into repeatable execution plans.
  • Partner with marcomm leadership to strengthen team culture, engagement, and continuous learning.

Requirements

  • 3–5 years of experience in program management, marketing operations, or traffic/production coordination.
  • Experience in an in-house marketing team or agency environment, ideally in a fast-moving, matrixed organization.
  • Demonstrated experience building or improving intake and workflow systems.
  • Proficiency with Asana or a comparable project management platform.
  • Ability to configure projects, templates, and dashboards for team-wide visibility.
  • Strong organizational skills and a systems-oriented mindset.
  • Excellent written and verbal communication skills.
  • Experience facilitating cross-functional coordination across multiple teams and stakeholders.
  • Ability to manage competing priorities and push back constructively when scope or timelines are unclear.
  • Comfort working in an environment undergoing process and tooling transformation.
  • Experience supporting B2B or enterprise marketing teams (preferred).
  • Exposure to demand generation, client marketing, or content marketing workflows (preferred).
  • Familiarity with healthcare, tech, or highly regulated industries (preferred).
  • PMP, PMI-ACP, or equivalent project management certification (preferred).

Benefits

  • Base salary range of $100,030–$130,944 per year in the U.S.
  • Remote-first culture.
  • 401(k) savings plan through Fidelity.
  • Comprehensive medical, vision, and dental coverage, including disability insurance.
  • Paid Time Off (PTO) and Discretionary Time Off (DTO).
  • 12 weeks of 100% paid parental leave.
  • Family building and compassionate leave, including fertility coverage and adoption/surrogacy support.
  • Work-from-home reimbursement to support home office collaboration.

Interested in this position?

Apply directly on the company website

Apply Now

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