IBMC

IBMC provides comprehensive support for businesses navigating the complexities of local regulations and processes in Indonesia, offering services in HR management, strategic refinement, and tax and accounting to facilitate business growth and success i...

Founded 2022

31 open positions

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Junior Operations Manager (Prop Trading / Investment)

2 weeks, 6 days ago

Indonesia

Full-time

Junior

Operations Manager

Operations

CRM Notion

Apply Now

IBMC

Founded 2022

View All Jobs 31

Description

Manage and respond to high-level customer support requests via Slack with clear, professional communication.
Monitor public reviews and feedback on platforms such as Trustpilot and coordinate responses to protect and improve the firm's online reputation.
Help maintain a 5-star public rating through proactive reputation management efforts.
Research, identify, and contact influencers and content creators in the trading, crypto, and finance spaces.
Coordinate influencer marketing initiatives and support campaign execution.
Track influencer campaign performance and compile regular reports for internal teams.
Deliver operational insights and performance updates to support marketing decisions.
Support the leadership team with administrative tasks and ad hoc operational projects.
Audit internal workflows and help improve day-to-day operational processes.

Requirements

2-3 years of professional experience in operations, customer success, account management, or executive support.
Prior experience or a strong understanding of finance, fintech, cryptocurrencies, or proprietary trading is a strong plus.
Excellent written and verbal English communication skills.
Highly proficient with Slack, Google Workspace, especially advanced Google Sheets, Notion, and modern CRM tracking systems.
Direct familiarity with online review platforms such as Trustpilot and strategic public feedback management.
Highly proactive, resilient under pressure, and able to work independently with minimal supervision in a remote or agile environment.

Benefits

Competitive monthly salary package aligned with international fintech standards.
Direct mentorship and career acceleration from a seasoned financial leadership team.
Flexible, modern work environment using top-tier collaboration tools.
Performance-based bonuses tied to operational efficiency and marketing growth.
Health insurance.
Professional development budget.

Interested in this position?

Apply directly on the company website

Apply Now

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