Solutions Engineer [Tokyo, Japan]

21 hours, 12 minutes ago
Full-time
Mid Level
Customer and Technical Support
HubSpot

HubSpot

HubSpot provides a comprehensive cloud-based CRM platform that integrates marketing, sales, service, and operations tools to help businesses attract, engage, and delight customers effectively.

Media
5K-10K
Founded 2006

Description

  • Work closely with Account Executives to address prospect needs during the pre-sales cycle.
  • Develop strategies with sales partners to understand customer and prospect needs.
  • Manage complex use cases and coordinate stakeholders across deals.
  • Lead technical pre-sales conversations focused on integrations and data migration.
  • Provide product feedback by representing the voice of the prospect.
  • Coach sales teams on HubSpot functionality to create strategic, value-oriented solutions.
  • Collaborate with Solutions Engineers on local, regional, and global initiatives and projects.

Requirements

  • Excellent reading and writing communication skills in Japanese and English.
  • Verbal communication in Japanese and English is not required.
  • Experience in a customer-facing role such as Pre-Sales Consultant, Solutions Engineer, Sales Engineer, Implementation Consultant, Onboarding Consultant, Technical Consultant, or technical sales.
  • Ability to understand technical concepts and technologies conceptually.
  • Understanding of how APIs work and familiarity with backend and front-end systems.
  • A team-oriented mindset with strong collaboration and communication skills.
  • Curiosity, eagerness to learn, and willingness to admit mistakes.
  • Strong time management skills.
  • Consultative, strategic, and problem-solving mindset.
  • Business- and value-oriented approach.

Benefits

  • Extensive on-the-job training is provided.
  • Flexible work culture that respects personal boundaries and work-life balance.
  • Remote and office-based flexibility with global collaboration.
  • Support for accommodations or alternative arrangements during the hiring process.
  • An inclusive, psychologically safe team environment that values diverse perspectives.

Interested in this position?

Apply directly on the company website

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