Senior Engineering Manager, Service Hub Omnichannel Group

2 weeks ago
Full-time
Lead
Software Development
HubSpot

HubSpot

HubSpot provides a comprehensive cloud-based CRM platform that integrates marketing, sales, service, and operations tools to help businesses attract, engage, and delight customers effectively.

Media
5K-10K
Founded 2006

Description

  • Lead and grow multiple engineering teams within HubSpot’s Omnichannel Product Group.
  • Deliver scalable platform and product experiences that support HubSpot’s core hubs.
  • Partner with Product, Design, and cross-functional leaders to define and execute roadmap priorities.
  • Establish and maintain a high-performance engineering culture with strong technical standards and accountability.
  • Manage performance, feedback, and career development for engineers and engineering leaders.
  • Provide hands-on technical leadership, including architecture guidance and participation in key technical discussions.
  • Align teams to build a robust, easy-to-integrate channels platform for internal teams and external partners.
  • Navigate ambiguity, create clarity, and help teams move quickly through experimentation and iteration.

Requirements

  • Proven experience leading and scaling engineering teams of 20+ engineers, including team leads and senior technical individual contributors.
  • Strong product engineering background with experience building and scaling SaaS products from early stage through high growth.
  • Experience shaping feature delivery from early-stage validation through late-stage maturity.
  • Demonstrated ability to lead full-stack product discussions and influence frontend and backend architecture.
  • Hands-on technical credibility with a track record of contributing to engineering decisions and mentoring teams.
  • Experience driving high performance through goal setting, feedback, and performance management.
  • Ability to operate effectively in ambiguous environments and make informed decisions without complete data.
  • Strong cross-functional collaboration skills with experience partnering across product, design, and engineering.
  • Experience leveraging or integrating AI/GenAI into product development workflows or features.
  • Experience working on voice calling and SMS features is preferred.
  • Experience building AI products and agents is preferred.
  • Background in both upmarket and downmarket product experiences is preferred.
  • Location in the United States is required.
  • Flexible work location eligibility for remote, hybrid, or onsite work.
  • Some travel is required for cross-functional collaboration and team alignment.

Benefits

  • Annual cash compensation range of $250,600 to $401,000 USD.
  • Cash compensation may include base salary, on-target commission for eligible roles, and annual bonus targets.
  • Eligibility for HubSpot’s equity plan and restricted stock units in some roles.
  • Flexible work arrangement options, including remote, hybrid, or onsite.
  • In-person onboarding and team connection opportunities for engineering and product employees.
  • Benefits and perks package designed to support employee growth and wellbeing.
  • Accommodations and alternative arrangements are available for candidates with disabilities or travel limitations.

Interested in this position?

Apply directly on the company website

Apply Now

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