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Senior Solution Architect- EMEA

1 day, 6 hours ago
United Kingdom
Full-time
Senior
Sales Engineer
Customer and Technical Support
AWS Azure GCP Kubernetes OpenTelemetry
Apply Now
Honeycomb.io

Honeycomb.io

Honeycomb.io provides a comprehensive observability platform designed for engineers to effectively debug and monitor distributed services, including microservices and serverless applications, facilitating collaborative problem-solving and enhancing ove...

Internet Software & Services
51-250
Founded 2016
$149M raised
View All Jobs 13

Description

  • Own the technical strategy for complex sales opportunities and partner with Account Executives and sales leadership to advance deals.
  • Lead discovery, solution design, and technical validation across customer environments with multiple stakeholders.
  • Run end-to-end technical evaluations and proofs of concept, including success criteria, execution, risk identification, and debriefs.
  • Translate customer architectures into solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
  • Deliver demos, workshops, and technical presentations for audiences ranging from practitioners to director-level stakeholders.
  • Support instrumentation strategy, troubleshoot integration issues, and help customers demonstrate value in real environments.
  • Manage competitive evaluations and bake-offs with strong judgment and a clear view of Honeycomb’s differentiation.
  • Identify technical and strategic risks in active deals and adjust evaluation approaches proactively.
  • Partner with Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve go-to-market execution.
  • Contribute reusable architectures, demo assets, and technical content, and mentor junior Solution Architects through coaching and collaboration.

Requirements

  • 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
  • Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts.
  • Strong solutioning skills with the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
  • Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
  • Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
  • Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
  • Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving measurable outcomes.
  • Strong consultative communication skills tailored to practitioners, architects, and director-level stakeholders.
  • Credibility with developer, platform, SRE, and engineering-led audiences through technical depth and business context.
  • A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
  • Strong judgment, autonomy, and follow-through in fast-moving deal environments.
  • Collaborative, low-ego working style with the ability to engage cross-functional partners as needed.
  • Mentorship mindset and desire to strengthen the team through coaching, documentation, and reusable work.
  • Familiarity with MEDDPICC or Command of the Message is a plus.
  • Willingness to travel approximately 20% for customer engagements, field events, and internal collaboration.
  • Visa transfers are not currently supported; candidates must be able to verify identity and eligibility to work.

Benefits

  • On-target earnings of £143,687 to £169,248 GBP based on level of experience (base plus commission).
  • Generous equity with an employee-friendly stock program.
  • Transparent pay based on levels relative to experience.
  • Unlimited PTO.
  • Distributed-first, fully remote work culture.
  • Home office, co-working, and internet stipend.
  • Full benefits coverage for employees, with additional coverage available for dependents.
  • Up to 16 weeks of paid parental leave, regardless of path to parenthood.
  • Annual development allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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