Account Manager

7 hours, 11 minutes ago
Full-time
Junior
Customer and Technical Support
Hometap

Hometap

Hometap offers a home equity investment service that enables homeowners to access their home equity without incurring monthly payments, providing a flexible financial solution to help them achieve their goals while remaining in their homes.

Real Estate
51-250
Founded 2017
$172M raised

Description

  • Engage inbound leads and provide compliant, empathetic information about the home equity investment product.
  • Serve as the homeowner’s single point of contact from first call through close, including status updates, documentation requests, and question handling.
  • Maintain and manage a high-volume daily call workload while keeping applications moving forward.
  • Coordinate with processors, underwriters, and other internal teams to support efficient homeowner processes.
  • Manage the sales pipeline in Salesforce and Hometap’s proprietary Hub, keeping records current and communicating next steps.
  • Become an expert in Hometap’s HEI product and sales approach through training and ongoing coaching.
  • Meet and exceed monthly and quarterly sales goals.
  • Stay current on the competitive landscape and collaborate with originations, marketing, and legal to resolve issues and improve the homeowner experience.

Requirements

  • 2+ years in a quota-carrying sales role with demonstrated closing experience.
  • Experience managing a full sales cycle end-to-end, from initial outreach through contract or agreement execution.
  • Track record of meeting or exceeding sales targets.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Technical aptitude to learn internal tools; Salesforce experience is a plus.
  • Ability to thrive in a fast-paced environment and adapt quickly to changing priorities.
  • Strong ethical judgment and commitment to regulatory compliance.
  • Willingness to become NMLS licensed, with Hometap sponsoring; active NMLS licensing is a plus.
  • Collaborative, team-oriented approach.
  • Must be based in the continental United States, with location-based working hours for east or west coast teams.

Benefits

  • On-target compensation of $100,000 with uncapped earning potential.
  • Meaningful equity package.
  • Generous medical, dental, and vision coverage.
  • Work-from-home stipend.
  • Parental leave.
  • Plenty of paid time off.
  • Remote position with flexibility for continental U.S.-based candidates.

Interested in this position?

Apply directly on the company website

Apply Now

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