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ABA Care Coordinator (Spanish/English)

1 month ago
Philippines
Junior
Project Coordinator
Customer and Technical Support
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Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016
View All Jobs 39

Description

  • Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.
  • Maintain accurate therapist and client schedules and manage cancellations and scheduling changes.
  • Track client authorization hours and coordinate with clinical and billing teams on upcoming expirations.
  • Maintain accurate records in scheduling and case management systems.
  • Communicate with therapists, clinical staff, and families about scheduling, appointments, and service updates.
  • Support new client onboarding by coordinating schedules after authorization approval.
  • Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.
  • Generate scheduling reports and monitor scheduling trends to improve operational efficiency.

Requirements

  • Fluent in English and Spanish, both written and verbal.
  • 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.
  • Experience in ABA, behavioral health, healthcare, or home care is highly preferred.
  • Experience using EHR, scheduling, or case management systems.
  • Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.
  • Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.
  • Strong organizational, multitasking, and communication skills.
  • High attention to detail and proficiency with Microsoft Office and Google Workspace.
  • Primary internet connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps.
  • Desktop or laptop with an Intel Core i5 8th generation or newer, Intel Core i3 10th generation or newer, AMD Ryzen 5, or equivalent processor, and at least 8 GB RAM.
  • Backup device that meets or exceeds the performance of an Intel Core i3 processor and can function during power interruptions.
  • Functioning webcam, noise-canceling USB headset, quiet dedicated home office space, and smartphone for communication and verification.

Benefits

  • Fun, inclusive, and innovative team culture that supports professional growth.
  • Daily opportunities to learn, innovate, and make a real impact.
  • Career growth resources and opportunities for advancement.
  • Fast-paced, high-energy work environment.
  • Flexible remote work from home or any location of choice.
  • Better work-life balance with no stressful commute.

Interested in this position?

Apply directly on the company website

Apply Now

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