Case Manager - Personal Injury (Remote) | Ecuador

13 hours, 53 minutes ago
Contract
Junior
Operations
Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

Description

  • Manage an assigned caseload from intake through demand, settlement, or transfer to litigation.
  • Keep clients informed about case status, treatment, next steps, and outstanding requirements.
  • Coordinate medical treatment, referrals, appointments, and follow-ups.
  • Request, review, and organize medical records, bills, and supporting documentation.
  • Communicate with insurance adjusters about claims, liability, coverage, documentation, and settlement progress.
  • Track treatment timelines, deadlines, milestones, missing records, and documentation.
  • Identify case risks and escalate issues to supervising attorneys when appropriate.
  • Partner with demand writers to prepare complete and organized case files.
  • Coordinate settlement requirements, including balances, liens, documentation, and case closure.
  • Maintain accurate case records in the firm’s case management system.

Requirements

  • 2–3+ years of experience supporting U.S. plaintiff-side personal injury cases, preferably with hands-on case management experience.
  • Experience managing pre-litigation matters from intake through treatment, demand preparation, and settlement.
  • Direct communication experience with injured clients, medical providers, and insurance adjusters.
  • Strong written and verbal English communication skills, with professional and empathetic client communication.
  • Strong organization and ability to manage multiple cases, deadlines, documents, and priorities.
  • Ability to work independently, maintain follow-through, and recognize when attorney involvement is needed.
  • High school diploma or equivalent; relevant legal experience may substitute for additional education.
  • Experience with Filevine, CASEpeer, SmartAdvocate, or a comparable legal case management platform.
  • California personal injury law firm experience, including claims, liability investigations, and settlement workflows, preferred.
  • Associate’s or bachelor’s degree in Legal Studies, Paralegal Studies, or a related field preferred.

Benefits

  • Fully remote full-time contractor position.
  • Compensation of USD $1,400–$1,600 per month.
  • Monday–Friday schedule, 8:30 AM–5:00 PM Pacific Time.

Interested in this position?

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