Account Director / Client Services & Delivery Lead

3 months ago
Full-time
Lead
Project and Program Management
Hire Digital

Hire Digital

Hire Digital connects businesses with top freelance talent in digital marketing, software development, and design, offering scalable solutions for digital growth and success.

Internet Software & Services
51-250
Founded 2015

Description

  • Own executive-level client relationships and act as the primary strategic advisor.
  • Lead delivery across multiple retainer accounts from planning through execution.
  • Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, and Email & CRM.
  • Manage project scope, priorities, timelines, budgets, and resource allocation.
  • Improve internal processes and operational workflows.
  • Ensure consistent quality across all client deliverables.
  • Identify account growth opportunities and contribute to client retention.
  • Partner with agency leadership to help scale operations.

Requirements

  • 5–10+ years of experience in a digital marketing, advertising, or creative agency.
  • Proven experience managing enterprise or mid-market client accounts.
  • Experience leading cross-functional digital teams.
  • Strong project and delivery management skills.
  • Excellent stakeholder management and executive communication skills.
  • Comfort discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing, and Analytics.
  • Experience with Asana, ClickUp, Monday.com, Jira, or similar project management platforms.
  • Ability to work during US Central Time business hours.

Interested in this position?

Apply directly on the company website

Apply Now

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