Account Director / Client Services & Delivery Lead

1 month, 2 weeks ago
Full-time
Lead
Project and Program Management
Hire Digital

Hire Digital

Hire Digital connects businesses with top freelance talent in digital marketing, software development, and design, offering scalable solutions for digital growth and success.

Internet Software & Services
51-250
Founded 2015

Description

  • Own executive-level client relationships and act as the primary strategic advisor.
  • Lead delivery across multiple retainer accounts from planning through execution.
  • Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, and Email & CRM.
  • Manage project scope, priorities, timelines, budgets, and resource allocation.
  • Improve internal processes and operational workflows.
  • Ensure consistent quality across all client deliverables.
  • Identify account growth opportunities and contribute to client retention.
  • Partner with agency leadership to help scale operations.

Requirements

  • 5–10+ years of experience in a digital marketing, advertising, or creative agency.
  • Proven experience managing enterprise or mid-market client accounts.
  • Experience leading cross-functional digital teams.
  • Strong project and delivery management skills.
  • Excellent stakeholder management and executive communication skills.
  • Comfort discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing, and Analytics.
  • Experience with Asana, ClickUp, Monday.com, Jira, or similar project management platforms.
  • Ability to work during US Central Time business hours.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Commercial Lines Account Manager

Patriot Growth Insurance Services is hiring a remote, full-time Commercial Lines Account Manager to oversee commercial insurance accounts and provide accurate, responsive service to clients, carriers, producers, and internal teams.

22 hours, 6 minutes ago

Personal Lines Account Manager

Patriot Growth Insurance Services is hiring a remote Personal Lines Account Manager to service personal lines accounts, guide clients through coverage and policy needs, and maintain accurate relationships throughout the policy lifecycle.

22 hours, 6 minutes ago

Data Transformation  Program Manager

Xebia 1K-5K Internet Software & Services

Xebia is seeking a senior data transformation engagement leader to guide clients from assessment through delivery and handover while aligning business, technology, governance, and data platform adoption.

AWS Azure Databricks Snowflake
22 hours, 21 minutes ago

Marketing Account Manager

Pavago IT Services

Pavago is hiring a remote Marketing Account Manager to serve as the primary client contact and coordinate email, website, SEO, analytics, reporting, and campaign operations across multiple accounts during U.S. business hours.

Email Marketing Facebook Ads Google Ads HubSpot Keyword Research Mailchimp SEMrush SEO WordPress
22 hours, 51 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers