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Staff Backend Engineer - Trust & Control Safety Systems

1 month ago
India
Full-time
Lead
Backend Engineer
Software Development
ClickHouse Elasticsearch Firestore GCP Go Kafka Lua Microservices MongoDB Node.js Redis System Design
Apply Now
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised
View All Jobs 79

Description

  • Redesign and optimize data models, queries, and indexing across MongoDB, Firestore, and Elasticsearch.
  • Own Elasticsearch reliability, including ingestion, indexing, shard strategy, and query performance across billions of documents.
  • Improve system reliability and performance by eliminating bottlenecks, strengthening replication health, and maintaining predictable latency.
  • Define data-flow and integration boundaries across storage, caching, and APIs with clear contracts and fault isolation.
  • Build observability through metrics, traces, slow-query logs, replication monitoring, and cluster-health dashboards.
  • Establish unit, integration, and load-testing standards across backend modules.
  • Lead RFCs, ADRs, design reviews, and reusable engineering patterns.
  • Write code, design systems, and troubleshoot production issues as a hands-on technical leader.
  • Mentor engineers and influence architecture across teams and functions, including Finance, Risk, Support, and Product.

Requirements

  • 8+ years of experience building high-scale, mission-critical backend systems.
  • Deep expertise in distributed systems, concurrency, event-driven architectures, consistency, idempotency, and atomic operations.
  • Experience with systems where correctness has financial consequences, such as metering, billing, ledgers, reservations, or payment gateways.
  • Strong experience with relational and NoSQL data models, streaming systems, and analytical stores for time-windowed aggregation.
  • Experience designing configurable policy or rules-driven systems with versioning, safe rollout, and rollback capabilities.
  • Experience setting enforcement thresholds that prevent abuse while minimizing impact on legitimate customers.
  • Experience with monitoring, SLOs, and root-cause analysis in production environments.
  • Demonstrated technical leadership without formal authority across multi-team platforms.
  • Excellent communication and collaboration skills with technical and business stakeholders.
  • Hands-on experience with Elasticsearch, ClickHouse, Go, Redis, Flink, Kafka Streams, Beam, Node.js, or comparable technologies is preferred; fraud, abuse prevention, AI tools, billing, and metered-systems experience is also valued.

Benefits

  • Remote-first work environment.
  • Equal opportunity employer.
  • Voluntary demographic information is kept separate and is not used in hiring decisions.

Interested in this position?

Apply directly on the company website

Apply Now

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