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Sr. Director, Product Management (Revenue Products)

3 hours, 40 minutes ago
India
Full-time
Executive
Product Manager
Product Management
CRM
Apply Now
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised
View All Jobs 100

Description

  • Own the product strategy and roadmap for revenue-generating products including Phone / CPaaS, Email, WhatsApp, and other monetized product lines.
  • Define long-term product vision aligned with company strategy, customer needs, market trends, and revenue objectives.
  • Prioritize product investments across the portfolio based on customer impact, revenue potential, margin profile, adoption opportunity, and strategic importance.
  • Develop product narratives, business cases, and strategic recommendations for executive leadership.
  • Own the business performance of assigned product lines, including revenue growth, gross margin, usage trends, attach rate, adoption, retention, and profitability.
  • Partner with Finance, RevOps, Data, and executive leadership to set targets, forecast performance, identify growth opportunities, and manage tradeoffs.
  • Lead pricing and packaging strategy across usage-based pricing, subscription tiers, add-ons, bundles, and overages.
  • Drive product-led growth initiatives to improve activation, adoption, usage, expansion, and retention.
  • Partner with cross-functional teams to improve user experience, remove friction, and translate complex billing, compliance, and usage requirements into scalable experiences.
  • Lead, mentor, and develop a team of product managers while building a culture of accountability, experimentation, and data-driven decision-making.

Requirements

  • 15+ years of product management experience, including at least 4+ years leading product teams.
  • Experience owning revenue-generating SaaS, usage-based, subscription, marketplace, payments, communications, or platform products.
  • Demonstrated success managing product-level business outcomes such as revenue, adoption, retention, pricing, packaging, and profitability.
  • Strong understanding of P&L ownership, monetization strategy, unit economics, margin optimization, and business forecasting.
  • Experience developing and launching pricing and packaging strategies for SaaS or usage-based products.
  • Proven ability to define product strategy, build roadmaps, align stakeholders, and execute across complex product portfolios.
  • Strong analytical skills and ability to use data to identify opportunities, evaluate tradeoffs, and measure impact.
  • Experience partnering closely with Engineering, Design, Finance, Marketing, Sales, Customer Success, Support, and executive teams.
  • Excellent communication and executive presentation skills.
  • Strong leadership skills with experience hiring, mentoring, and developing product managers.
  • Experience with CPaaS, telephony, messaging, email, WhatsApp Business, communications APIs, or usage-based communications products is preferred.
  • Experience with email deliverability, sender reputation, messaging compliance, carrier registration, A2P 10DLC, WhatsApp Business Platform, or similar regulated communications environments is preferred.
  • Experience with PLG, self-serve SaaS, agency-focused platforms, SMB products, or multi-tenant SaaS platforms is preferred.
  • Experience scaling products with complex billing, metering, usage tracking, credits, wallet systems, or consumption-based pricing is preferred.
  • Experience working in a high-growth SaaS company is preferred.
  • Strong understanding of agency workflows, marketing automation, CRM, customer engagement, or small business software is preferred.

Benefits

  • Remote-friendly role indicated by #LI-Remote.
  • Opportunity to lead high-impact products central to company revenue growth.
  • Work on a broad product portfolio across communications, marketing automation, CRM, payments, and customer engagement.
  • Equal Opportunity Employer status with compliant, voluntary demographic disclosure process.

Interested in this position?

Apply directly on the company website

Apply Now

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