Senior Product Manager – Commerce Growth

3 days, 10 hours ago
Senior
Product Management
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own the payments adoption strategy, roadmap, operating plan, and commercial targets.
  • Design and optimize partner incentive programs, including eligibility, qualification, payouts, and abuse controls.
  • Develop partner-facing product experiences for tracking progress, earnings, and next-best actions.
  • Manage unit economics, including acquisition cost, payback period, contribution margin, and program budgets.
  • Establish controlled experimentation using randomized tests, holdouts, and incrementality measurement.
  • Optimize the adoption funnel through segmentation, lifecycle triggers, in-product prompts, and targeted campaigns.
  • Lead commercial discussions with major agency partners and develop bespoke arrangements where needed.
  • Own monthly reporting on adoption, retention, cost efficiency, and program health.
  • Collaborate with Analytics, Finance, Risk, Marketing, Support, and Engineering on measurement, controls, and infrastructure.

Requirements

  • 8–10 years of product management experience.
  • Experience owning a growth, partner, referral, or incentive program where the commercial mechanic was the product.
  • Demonstrated ownership of commercial outcomes, including acquisition cost, payback, and contribution margin.
  • Experience running controlled experiments and interpreting results rigorously.
  • Experience in payments, fintech, marketplaces, or another unit-economics-driven business.
  • Experience with partner, reseller, or franchise ecosystems where third parties drive adoption (preferred).
  • Familiarity with payment economics, including processing rates, take rate, volume tiers, and payment-method mix (preferred).
  • Experience designing abuse and fraud controls for rewards, referral, or affiliate programs (preferred).
  • Background in vertical SaaS or platform businesses monetizing payments alongside subscriptions (preferred).

Benefits

  • Remote-first work environment with a global team across 10+ countries.
  • Opportunity to build products and programs used by more than 1 million businesses worldwide.
  • Well-funded and profitable company.
  • Opportunities to learn how to scale a B2B SaaS business and develop impactful products.
  • Lean, iterative culture that supports rapid product delivery and continuous improvement.
  • Equal Opportunity Employer.

Interested in this position?

Apply directly on the company website

Apply Now

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