HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Lead a 10+ engineer team building the Conversations product end to end, including inbox UI, real-time threads, multi-channel routing, search, automations, and platform components.
  • Own the product surface, architecture, and people decisions that shape whether the team wins the category.
  • Partner with Product and Design on roadmap decisions, prototyping, and shipping customer-visible improvements.
  • Make technical calls on architecture, delivery guarantees, retry semantics, idempotency, real-time sync, and omnichannel state.
  • Review important pull requests, debug production incidents, and stay hands-on in the code when needed.
  • Drive engineering velocity, quality, and stability across daily, sprintly, and quarterly execution.
  • Run effective team operations, including standups, sprint planning, and quarterly planning.
  • Build and develop a high-performing team through 1:1s, coaching, feedback, hiring, and performance management.
  • Set a customer-first culture focused on shipping cleanly, learning from issues, and reducing regressions.
  • Align the team around long-term vision and execution for a product surface used by millions of users daily.

Requirements

  • 8+ years of software engineering experience.
  • 2–3+ years managing teams of 8+ engineers.
  • Hands-on technical depth with the ability to review architecture, debug production incidents, and evaluate design choices in code reviews.
  • Strong product judgment with a track record of shipping products customers love.
  • Experience leading a team that owns a major, high-traffic product surface with real-time requirements and complex state.
  • Strong understanding of distributed systems and/or frontend systems at scale, ideally both.
  • Demonstrated ability to run day-to-day, sprint, and quarterly operations while keeping a long-term vision.
  • Experience with inbox, messaging, communication, or collaboration products is a plus.
  • Familiarity with the stack is preferred, including Vue.js, Node.js, Go, GCP, Kubernetes, Firestore, MongoDB, ClickHouse, and ElasticSearch.
  • Experience shipping omnichannel or multi-channel systems, or taking a 0→1 product to scale, is a plus.

Benefits

  • Remote-first work environment.
  • Opportunity to work on a high-impact product used by millions of users and businesses worldwide.
  • Chance to lead a major product surface with significant ownership and visibility.
  • Global organization with team members across 10+ countries.
  • Mission-driven environment focused on customer outcomes and real-world business impact.
  • Equal Opportunity Employer status and privacy protections for applicant data.

Interested in this position?

Apply directly on the company website

Apply Now

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