Director Engineering, Platform Services

2 days, 5 hours ago
Full-time
Executive
Software Development
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Lead the strategy and roadmap for an internal developer platform that standardizes environment provisioning, service deployment, infrastructure management, and global scaling.
  • Drive adoption of a platform-as-a-product mindset and deliver platform capabilities as internal products for engineering teams.
  • Improve developer productivity by reducing cognitive load, standardizing workflows, and enabling self-service tooling.
  • Build and scale golden paths, service templates, developer tools, and CLI/API interfaces for platform users.
  • Design and operate platform services and APIs using an API-first approach to simplify infrastructure operations.
  • Lead infrastructure-as-code adoption and automate provisioning, configuration, and operations across the organization.
  • Architect resilient infrastructure with multi-region failover, disaster recovery, business continuity, and multi-cloud abstractions where needed.
  • Evolve CI/CD systems to support AI-generated code, progressive delivery, automated rollback, policy-as-code, and security controls.
  • Act as Scrum and delivery leader for the platform organization, balancing immediate operational needs with long-term architectural improvements.
  • Partner with SRE, Infra, Cloud Infrastructure, FinOps, Product Engineering, Data and AI, Security, and compliance teams to deliver reliable, secure, cost-efficient platform capabilities.
  • Build and lead high-performing platform engineering teams, including managers, leads, and senior individual contributors.

Requirements

  • Bachelor’s degree or equivalent experience in Engineering or a related field.
  • 12+ years of experience in platform, infrastructure, or cloud engineering.
  • Proven experience leading platform engineering and infrastructure teams at scale.
  • Strong hands-on experience with cloud platforms, with GCP preferred.
  • Strong hands-on experience with Kubernetes, including GKE, and distributed systems.
  • Strong hands-on experience with CI/CD and DevOps practices.
  • Experience driving developer productivity initiatives and platform adoption.
  • Experience defining and executing automation and infrastructure strategies.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience enabling AI/ML platforms or AI product integrations is preferred.
  • Familiarity with LLM platforms, model serving, or AI infrastructure is preferred.
  • Experience with Internal Developer Platforms (IDP) is preferred.
  • Experience in high-growth SaaS environments is preferred.
  • Exposure to compliance and audit-driven environments such as SOC2 or IPO readiness is preferred.

Benefits

  • Remote-first role based in India.
  • Opportunity to work on a platform serving over 1 million businesses globally.
  • Role with significant ownership over platform strategy, infrastructure, and developer experience.
  • Equal Opportunity Employer status with voluntary demographic disclosure and separate handling of that information.

Interested in this position?

Apply directly on the company website

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