Sr. Manager of Ecommerce & Subscription

1 day, 1 hour ago
Full-time
Senior
Marketing and Growth
Hi-Altitude Brands

Hi-Altitude Brands

Hi-Altitude Brands specializes in developing and nurturing iconic brands by combining strategic insight with creative execution, all while operating from their base in Los Angeles.

Media

Description

  • Design, prioritize, and execute an unbiased CRO testing roadmap across site pages, landing pages, product pages, and blog content.
  • Analyze test results and translate performance data into actionable improvements for conversion rate and AOV.
  • Own subscription retention, churn reduction, and LTV improvement within ReCharge.
  • Test save tactics, manage dunning, and use behavioral approaches to extend billing cycles and reduce churn.
  • Collaborate with the Lifecycle Marketing Manager on personalized subscriber communications and suppression logic.
  • Design and lead pricing tests to optimize margin and conversion, including final test design and rollout decisions.
  • Own the AfterSell relationship and manage upsell/cross-sell testing to increase take rates.
  • Partner with marketing, creative, operations, and acquisition teams on launches, sales initiatives, and landing page tests.
  • Monitor ecommerce and subscription tools/vendors and recommend build-vs-buy or platform changes.
  • Identify site issues and improvement opportunities and drive them to resolution through QA.

Requirements

  • 5-7 years of experience in ecommerce, subscription/retention, CRO, or growth marketing within DTC or subscription consumer brands.
  • Hands-on experience with Shopify Plus, ReCharge, testing tools such as Convert, Optimizely, or VWO, and upsell/cross-sell tools.
  • Experience designing, running, and interpreting statistically sound CRO and upsell tests.
  • Working knowledge of dunning management and voluntary/involuntary churn reduction tactics.
  • Strong point of view on pricing strategy and margin optimization, supported by test-driven reasoning.
  • Familiarity with the broader ecommerce/subscription tooling landscape and vendor evaluation decisions.
  • Comfort owning ambiguous, cross-functional work in a fast-moving, autonomous, fully remote environment.
  • PST/MST-based remote availability.
  • Nice-to-have experience working with DTC or health and wellness brands.

Benefits

  • Competitive salary of $110,000-$125,000 per year plus bonus eligibility.
  • Flexible time off plus 9 annual company holidays.
  • Your birthday is a paid vacation day.
  • 100% company-paid medical, dental, and vision insurance for employees.
  • 100% company-paid life insurance and short-term disability coverage.
  • 3% employer 401(k) contribution regardless of employee participation.
  • $1,200 annual work-from-home stipend.
  • Professional development fund and free Calm app subscription.

Interested in this position?

Apply directly on the company website

Apply Now

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