Senior Operations Manager

2 weeks, 6 days ago
Full-time
Senior
Operations
HelloFresh

HelloFresh

HelloFresh is a leading recipe kit delivery service that provides farm-fresh ingredients and chef-designed recipes for convenient and affordable meals, revolutionizing the way people eat.

Hotels, Restaurants & Leisure
10K-50K
Founded 2012
$276M raised

Description

  • Lead daily operations for a high-volume prep, cook, plating, and fulfillment production center.
  • Build and develop a strong leadership pipeline across Kitchen, Prepping, Plating, Food Safety & Quality, and Fulfillment.
  • Manage production scheduling with site managers.
  • Serve as the liaison between site operations, kitchen, R&D, and headquarters functions.
  • Own continuous improvement initiatives for the production area.
  • Set and reinforce high standards to meet KPI and financial targets across daily, weekly, monthly, and annual goals.
  • Communicate company goals and priorities to the production center team and lead monthly employee meetings.
  • Drive improvements in safety, quality, cost, and delivery.
  • Create a positive, accountable team environment and provide feedback to direct and indirect reports.

Requirements

  • 5+ years of management experience leading an industrial kitchen or production operations center, preferably in food service or food production.
  • Bachelor's degree required; Master's degree preferred.
  • Experience communicating strategically at the executive level with strong organizational skills and attention to detail.
  • Familiarity with FSMA, HACCP, and SQF.
  • APICS CPIM or CSCP certification preferred.
  • Spanish proficiency preferred.
  • Demonstrated ability to motivate, develop, and manage 100+ employees per day.
  • Deep knowledge of Lean and Agile production.
  • Comprehensive background in prepping, cooking, plating, food safety and quality, and fulfillment.
  • Willingness to work weekends and/or night shifts when needed.
  • Success delivering new product initiatives in both large-company and startup environments.

Benefits

  • Competitive hourly rate.
  • 401(k) company match that vests immediately upon participation.
  • Team bonus opportunities.
  • Generous PTO and flexible attendance policy.
  • Comprehensive health and wellness benefits with $0 monthly options available starting on day one.
  • Up to 85% discount on HelloFresh meal plan subscriptions.
  • Access to Employee Resource Groups for BIPOC, women, veterans, parents, and LGBTQ+ employees.

Interested in this position?

Apply directly on the company website

Apply Now

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