Business Operations Associate

1 month ago
Full-time
Junior
Sales and Business Development
Heartbeat Health

Heartbeat Health

Heartbeat Health is a virtual first cardiology company that utilizes real-time clinical data and device connectivity to provide same-day diagnostic reads, televisits, and care programs. Their mission is to deliver effective, efficient, and engaging hea...

Health Care Providers & Services
11-50
Founded 2017
$28M raised

Description

  • Support the growth and delivery of current and upcoming clinical programs, including a new product launch.
  • Build and manage the day-to-day operations of a national partner network across multiple states.
  • Identify, engage, and negotiate with prospective clinical vendors.
  • Support client-facing work across the customer lifecycle, including sales, onboarding, implementation, and customer success.
  • Lead and support implementation tasks and timelines for new partner network launches.
  • Collaborate with internal and external stakeholders to coordinate operational work and launches.
  • Develop reporting and analyze key insights to improve partnerships and program operations.
  • Work cross-functionally with growth, clinical, finance, and legal teams on operational, clinical, and legal matters.
  • Communicate operational excellence and the value of the broader program to internal teams and clients.

Requirements

  • Bachelor’s degree required.
  • 2–5 years of experience in client-facing roles.
  • Experience presenting confidently to vendors and clients.
  • Background in sales, sales operations, or related functions preferred.
  • Strong analytical and operational skills.
  • High proficiency in Excel/Google Sheets.
  • Experience with Salesforce preferred.
  • Experience creating slides or presentations is a plus.
  • Experience in or adjacent to the healthcare industry preferred, such as provider systems, payers, care delivery, or health tech.
  • Experience working with or building networks is a plus.
  • Strong writing and organizational skills.
  • Ability to work independently, manage priorities, and deliver results in a fast-paced environment.
  • Passion for improving healthcare outcomes and mission-driven work.

Benefits

  • Remote-first work environment with flexibility and autonomy.
  • A mission-driven culture focused on improving cardiovascular care.
  • A fast-paced, agile environment that values experimentation.
  • A culture of mutual respect and active support.
  • Commitment to diversity and equal opportunity hiring.

Interested in this position?

Apply directly on the company website

Apply Now

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