Arbitration Coordinator

1 hour, 36 minutes ago
Full-time
Junior
Operations
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Ensure follow-through on logistics tickets, IC vehicle readiness items, Jira tickets, SMT submissions, and other tasks assigned by the Arbitration Team Lead or Manager.
  • Develop an understanding of NAAA arbitration policies and procedures.
  • Maintain accurate and up-to-date points of contact for internal and external parties.
  • Coordinate and communicate with the Logistics and Title teams on transportation issues, cancellation reimbursements, and missing titles.
  • Support the arbitration process by coordinating logistics communications and vehicle preparedness.
  • Assist the team lead with additional departmental tasks as needed.

Requirements

  • 1-3 years of experience in the automotive industry, claims processing, and/or purchasing and returns.
  • Excellent organization, written and verbal communication, and attention to detail.
  • Computer literacy with proficiency in data entry, Microsoft Word, and Excel.
  • Ability to learn as you go and adapt in a fast-paced environment.
  • Ability to interact professionally and confidently with internal and external customers, co-workers, and vendors.
  • Must be able to read, write, speak, and understand English.
  • Hiring is contingent on passing a complete background check.
  • This role is not eligible for visa sponsorship.

Benefits

  • Full-time hourly position with a competitive pay rate.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payments, vehicle discounts, pet benefits, and other perks.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand your skill set and share knowledge across the organization.

Interested in this position?

Apply directly on the company website

Apply Now

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