HappyCo

HappyCo provides an AI-powered platform designed to centralize and optimize maintenance operations for multifamily properties, enabling real-time inspection, monitoring, and management of business assets to enhance resident satisfaction and operational...

Professional Services

Industrials

51-250 (181)

Founded 2012

$12M raised

12 open positions

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Senior Product Designer

2 months, 2 weeks ago

Canada

Full-time

Senior

Product Designer (UI/UX)

Design and User Experience

Design Systems Figma Prototyping UI Design

Apply Now

HappyCo

Professional Services

51-250

Founded 2012

$12M raised

View All Jobs 12

Description

Own a defined product area end-to-end, from problem framing and discovery through delivery, measurement, and iteration.
Work closely with Product Managers and Engineering Leads to define roadmap priorities, scope, and trade-offs.
Translate complex, ambiguous problem spaces into clear hypotheses, design principles, and scalable solutions.
Design, test, and ship web experiences including flows, information architecture, interaction models, and polished UI.
Apply systems thinking across workflows, roles, permissions, and data models to ensure solutions scale coherently.
Run customer research and validation through interviews, usability testing, and lightweight feedback loops.
Synthesize customer insights into patterns and themes to inform product decisions and design direction.
Design AI-assisted experiences, including agentic workflows, conversational interfaces, and voice-enabled interactions.
Collaborate with Engineers to ensure designs are feasible, performant, and thoughtfully implemented.
Champion and evolve the design system, participate in critiques, and contribute documentation and shared patterns.

Requirements

Typically 5–8 years of experience designing and shipping web-based SaaS, B2B, or enterprise products with real users at scale.
A portfolio demonstrating end-to-end ownership, including problem framing, exploration, execution, and measurable impact.
Strong product judgment and a track record of delivering consistently high-quality design solutions in complex product environments.
Experience designing data-dense, information-rich interfaces such as dashboards, tables, filters, comparison views, or reporting tools.
Good judgment on when to go deep on research versus use fast validation, with familiarity using research platforms such as Great Question or similar.
Proven ability to work autonomously on ambiguous problems and move work forward without excessive direction.
Strong systems thinking across workflows, roles, permissions, and interconnected product surfaces.
Fluency with modern design tools and workflows, including Figma, prototyping, design systems, and documentation.
Clear written and verbal communication skills for presenting work and rationale to cross-functional partners.
Willingness to collaborate across time zones, including working later in the afternoon or early evening to partner with Australia-based colleagues.
Preferred: Experience designing and shipping AI-assisted or AI-augmented product experiences.
Preferred: Familiarity with agentic workflows, conversational UX, and emerging patterns for AI-driven interfaces.
Preferred: Experience with voice interaction design, multimodal inputs, or non-traditional UI patterns.
Preferred: Experience working with data, analytics, or platform teams on products where accuracy, trust, and explainability matter.
Preferred: Background in complex domains such as marketplaces, procurement, operations tooling, analytics platforms, or financial systems.
Preferred: Comfort with design engineering techniques, including working close to code or prototyping with code.
Preferred: Hands-on use of AI-driven design tools such as ChatGPT, Claude Code, Cursor, Lovable, or Figma Make.

Benefits

Flexible, supportive culture with hybrid and remote-friendly policies.
Flexible hours and work-life balance.
High autonomy with strong support and mentorship when needed.
Access to training and learning opportunities.
Opportunities for growth and skill development.
Work that reaches millions of residents and thousands of property teams.
Inclusive, values-driven workplace committed to diversity, equity, and belonging.

Interested in this position?

Apply directly on the company website

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