Principal E-Commerce Engineer

3 months, 2 weeks ago
Full-time
Lead
Software Development
Happy Health

Happy Health

Happy Health is a technology company located in Austin, Texas, focused on a consumer-first healthcare platform that specializes in at-home sleep diagnostics and personalized treatment. The company employs between 201 and 500 people and aims to empower patients through its innovative digital health solutions. Its flagship program, Happy Sleep, launched in 2024, provides results in as little as five days using FDA-cleared devices and AI-driven insights. The Happy Sleep platform offers comprehensive sleep health services, including home sleep tests, virtual consultations with board-certified sleep doctors, and personalized care plans. The Happy Ring, an FDA-cleared smart ring, serves as a clinical-grade device for accurate sleep testing and health monitoring. Happy Health also provides various treatment options tailored to individual lifestyles and budgets, with real-time data to adjust care plans dynamically. The platform extends its services to chronic condition management, integrating AI for notifications and clinical support.

information technology & services
201-500
Founded 2019
$60M raised

Description

  • Architect, build, operate, maintain, and evolve the eCommerce stack centered on Shopify and related systems.
  • Lead the design and operation of integrations and workflows across product catalog, checkout, payments, subscriptions, order management, fulfillment, refunds, and post-purchase experiences.
  • Establish eCommerce engineering best practices for system design, observability, reliability, performance, maintainability, and security.
  • Provide hands-on technical leadership to team members, contractors, and partners working on commerce systems.
  • Drive architectural decisions and cross-functional alignment across software, mobile, eCommerce, operations, DTC marketing, and partner-facing systems.
  • Ensure security, compliance, and best practices across commerce systems and payment workflows.
  • Own the technical implementation and operation of attribution, analytics instrumentation, conversion tracking, and related data flows.
  • Partner with DTC marketing and stakeholders to ensure landing pages, campaign tracking, event instrumentation, and attribution inputs are reliable and measurable.
  • Monitor and improve production reliability, observability, and performance for commerce, payment, attribution, and analytics workflows.
  • Identify technical risks, scalability bottlenecks, platform gaps, and data integrity issues and proactively drive solutions.

Requirements

  • 8+ years of software engineering experience, with meaningful depth in ecommerce systems.
  • Significant hands-on experience with Shopify, including custom storefront development, APIs, app integrations, and platform limitations.
  • Strong experience with Stripe and production-grade payment processing systems.
  • Deep understanding of ecommerce architecture, including checkout flows, order lifecycle, refunds, subscriptions, discounts, taxes, and transaction edge cases.
  • Experience implementing, maintaining, and operating analytics instrumentation, attribution systems, event tracking, or related marketing technology integrations in production eCommerce environments.
  • Strong experience designing and operating reliable, scalable production systems.
  • Experience with modern web application architecture and performance optimization for conversion-sensitive customer experiences.
  • Experience integrating ecommerce platforms with third-party systems such as ERP, OMS, WMS, CRM, analytics, support, or marketing systems.
  • Demonstrated ability to lead major technical decisions across systems, services, and teams.
  • Strong communication skills and ability to work cross-functionally with both technical and non-technical stakeholders.
  • Proven ability to operate autonomously and set technical direction while remaining hands-on.
  • Experience with Shopify Plus (preferred).
  • Experience in high-growth direct-to-consumer or consumer health ecommerce environments (preferred).
  • Experience with subscription commerce and recurring billing models (preferred).
  • Experience with managing and simplifying diverse multi-vendor API integrations (preferred).
  • Experience with headless commerce architectures and evaluating when they are or are not appropriate (preferred).
  • Experience with multi-store, multi-brand, or international ecommerce implementations (preferred).
  • Experience designing event-driven or asynchronous workflows for ecommerce operations (preferred).
  • Experience working in regulated, high-trust, or operationally complex environments (preferred).
  • Experience mentoring senior engineers and influencing engineering standards without direct people management responsibility (preferred).

Benefits

  • Salary range of approximately $180,000 to $240,000 per year, depending on experience.
  • 100% premium coverage for employee Health, Dental, and Vision insurance.
  • 50% premium coverage for dependents.
  • 401(k) platform.
  • Equity in the company.
  • WFH stipend.
  • Remote team with distributed peers across the continental US.
  • Physical office available in Austin, TX.

Interested in this position?

Apply directly on the company website

Apply Now

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