IT Asset Management Subject Matter Expert

3 weeks, 1 day ago
Full-time
Lead
Project and Program Management
Gritter Francona

Gritter Francona

Gritter Francona provides specialized business and IT solutions to government clients, leveraging the unique skills and dedication of service-disabled veterans to address complex strategy, technology, and management challenges.

Internet Software & Services
1-10
Founded 2013

Description

  • Serve as the lead subject matter expert across hardware asset management and software asset management workstreams.
  • Advise government and contractor stakeholders on ITAM strategy, governance, lifecycle management, process improvement, operating model design, and compliance.
  • Assess current-state ITAM capabilities, processes, policies, data flows, roles, responsibilities, tools, and governance structures.
  • Identify gaps, risks, inefficiencies, and improvement opportunities across asset lifecycle processes, inventory management, software license management, data quality, and reporting.
  • Develop future-state ITAM operating models, transition roadmaps, governance frameworks, process improvements, and implementation recommendations.
  • Lead requirements analysis sessions to document business objectives, challenges, needs, and recommended actions.
  • Draft, review, and refine ITAM policies, standards, procedures, governance documents, charters, role matrices, workflows, and supporting materials.
  • Support development of strategic roadmaps, operational plans, and program governance materials for hardware and software asset management.
  • Provide subject matter input for strategic planning reports, process optimization studies, organizational analyses, technology assessments, compliance reviews, and program status materials.
  • Support audit readiness, compliance documentation, oversight responses, and evidence development related to ITAM governance and asset management practices.

Requirements

  • Bachelor’s degree.
  • Minimum of 8 years of relevant experience.
  • Experience as a subject matter expert, advisor, lead analyst, consultant, or senior practitioner in IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, or enterprise IT operations.
  • Experience supporting both hardware asset management and software asset management activities.
  • Experience developing or improving ITAM processes, workflows, policies, procedures, governance materials, roadmaps, or operating models.
  • Experience conducting requirements analysis, current-state assessments, gap analyses, process reviews, or operational improvement studies.
  • Strong understanding of asset lifecycle management, inventory accountability, software license management, compliance, data quality, reporting, and governance considerations.
  • Ability to translate complex ITAM challenges into clear findings, recommendations, documentation, and implementation approaches.
  • Strong written and verbal communication skills, including the ability to prepare client-ready reports, briefings, policy materials, and advisory recommendations.
  • Ability to work effectively with government stakeholders, program managers, analysts, technical teams, and senior leaders.
  • U.S. citizenship required.
  • Experience supporting Department of Veterans Affairs or other federal civilian agency programs preferred.
  • Experience with ITAM tools and platforms such as ServiceNow HAM/SAM, CMDBs, Flexera, Snow, SCCM/MECM, Intune, Tanium, or similar tools preferred.
  • Familiarity with ITIL, ISO/IEC 19770, federal IT governance, compliance frameworks, audit readiness, and policy development preferred.
  • Experience supporting enterprise-scale ITAM transformation, IT modernization, asset visibility, software compliance, hardware lifecycle optimization, or data quality improvement initiatives preferred.
  • Experience developing ITAM governance frameworks, program governance plans, governance charters, RACI matrices, strategic roadmaps, operating models, SOPs, workflows, or policy repositories preferred.

Benefits

  • Medical, dental, and vision health care coverage.
  • 401(k) and IRA retirement plan options.
  • Basic, voluntary, and AD&D life insurance.
  • Paid time off, including vacation, sick leave, and public holidays.
  • Short-term and long-term disability coverage.
  • Training and development opportunities.

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