Grafana

Grafana is the open observability platform providing analytics, monitoring, and visualization solutions with a focus on user control and cost efficiency.

IT Services

Information Technology

1K-5K (1039)

Founded 2014

$535M raised

65 open positions

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Staff Software Engineer | Canada |Remote

1 month, 1 week ago

Canada

Full-time

Lead

Full-stack Engineer

Software Development

CI/CD GCP Grafana HubSpot Java JavaScript Microservices NetSuite Prefect Python React Salesforce Snowflake

Apply Now

Grafana

Grafana is the open observability platform providing analytics, monitoring, and visualization solutions with a focus on user control and cost efficiency.

IT Services

1K-5K

Founded 2014

$535M raised

View All Jobs 65

Description

Architect and own end-to-end integrations across Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing and finance systems.
Define and enforce integration patterns and API standards across the GTM stack.
Lead incident response and root-cause analysis for integration failures and improve observability and alerting.
Partner with Revenue Operations to translate business requirements into reliable, scalable technical solutions.
Evaluate third-party connectors, middleware, and iPaaS tools using build-versus-buy criteria.
Design and ship internal applications that replace SaaS point solutions and consolidate workflows.
Establish internal development practices for code standards, CI/CD, deployment patterns, and documentation.
Use AI and LLM capabilities to accelerate internal tool development and automate repetitive operations work.
Set the technical direction for GTM data sharing by defining canonical data models, source-of-truth ownership, and sync strategies.
Conduct design reviews and provide architectural guidance to engineers, analysts, and other technical stakeholders.

Requirements

8+ years of software engineering experience with a strong focus on systems integration and/or internal platform development.
Expert-level Python experience, with production coding experience; Java and JavaScript experience are also expected.
Deep hands-on experience with Salesforce, including data models, APIs, and automation, plus at least one cloud data warehouse such as Snowflake or BigQuery.
Proven track record building internal tooling that replaced or significantly reduced reliance on commercial SaaS products.
Solid understanding of data modeling, API design, event-driven architectures, and ETL/ELT patterns.
Experience integrating billing, finance, or quote-to-cash systems such as Stripe, NetSuite, or Zuora.
Ability to work autonomously in ambiguous environments, scope work independently, and drive it to completion.
Strong communication skills for translating technical tradeoffs to non-technical GTM and finance stakeholders.
Familiarity with GTM platforms such as Salesforce, HubSpot, Outreach, or Gainsight.
Experience with frontend frameworks or tooling such as React or Slack Block Kit is a bonus.
Experience with vector databases or retrieval pipelines such as Pinecone, Weaviate, ChromaDB, or pgvector is a bonus.
Prior work automating sales, customer success, or marketing workflows in a B2B SaaS environment is a bonus.
Experience with workflow automation platforms such as n8n, Workato, Prefect, Clay, PhantomBuster, Apify, or Dust is a bonus.
Familiarity with Model Context Protocol (MCP) or similar standards is a bonus.
Exposure to observability tools for AI systems such as LangSmith or Weights & Biases is a bonus.
Experience in Revenue Operations, GTM Analytics, or Sales Operations is a bonus.
Previous experience in open source or developer-focused SaaS companies is a bonus.
Must be based in Canada time zones for this remote role.

Benefits

Base compensation in Canada of CAD 186,368 to CAD 223,642, depending on level, experience, and skillset.
Restricted Stock Units (RSUs) for every team member.
100% remote work with a global culture.
Global annual leave policy of 30 days per year.
3 of the annual leave days reserved for Grafana Shutdown Days.
Company-funded access to modern AI coding assistants within security guidelines.
Access to frontier AI models such as GPT-Codex 5/3, Claude Opus 4.7, and Gemini 3 Pro.
In-person onboarding to help new hires ramp up quickly.

Interested in this position?

Apply directly on the company website

Apply Now

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