Webpass Hybrid Technician I

1 week, 1 day ago
Full-time
Entry Level
Customer and Technical Support
Google

Google

Google specializes in organizing and providing access to the world's information through its highly regarded search services, catering to both individual users and corporate clients with innovative advertising and revenue-generating solutions.

Internet Software & Services
100K+
Founded 1998

Description

  • Support the Webpass customer installation process and network construction efforts to expand and maintain the network.
  • Conduct site surveys and design cable pathways for building network installs.
  • Install, terminate, and test Ethernet cabling and jacks, including work in risers, horizontal drops, and main distribution frames.
  • Mount and point rooftop radios and install related network hardware for multi-dwelling buildings.
  • Troubleshoot, upgrade, maintain, and repair network infrastructure to support reliability and uptime.
  • Perform maintenance and troubleshooting on copper cabling, fiber-related components, and other field network systems.
  • Provide a fast, friendly, and professional customer installation and service experience.
  • Act as a brand ambassador for GFiber during in-unit customer interactions.
  • Work collaboratively with the team on field operations and construction tasks.

Requirements

  • High school diploma or equivalent practical experience.
  • At least 1 year of experience with CAT5/CAT6 cable and structured cabling.
  • At least 1 year of experience with twisted pair copper cabling and home networking equipment such as WiFi routers, switches, and VoIP devices.
  • Ability to work in tight telecommunications closets.
  • Ability to lift up to 25 lbs.
  • Ability to work weekend schedules.
  • Valid driver's license with a satisfactory driving record that meets company standards.
  • Technical school or technical training such as BICSI (preferred).
  • Experience troubleshooting Ethernet network issues related to routers, switches, and hubs (preferred).
  • Experience with physical-layer work, including 66 blocks, 110 blocks, patch panels, fiber optic cabling, and fusion splicing (preferred).
  • Experience with mmWave radio installation and maintenance (preferred).
  • Experience troubleshooting routers, switches, hubs, and streaming devices (preferred).

Benefits

  • $63,200 US base salary plus bonus and benefits.
  • Bonus eligibility.
  • Benefits package included.
  • Location-based pay range with recruiter guidance during hiring.
  • Opportunity to work for an Alphabet company with expanding network operations.

Interested in this position?

Apply directly on the company website

Apply Now

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