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Servicing Investor Relations Manager

3 weeks, 1 day ago
United States
Full-time
Mid Level
Operations Manager
Operations
Apply Now
GoodLeap

GoodLeap

GoodLeap is a leading fintech for sustainable home solutions, offering a one-stop point of sale solution for eco-friendly upgrades with flexible payment options to make sustainable living more accessible and affordable.

Capital Markets
1K-5K
Founded 2003
View All Jobs 5

Description

  • Oversee day-to-day investor relations operations, including investor reporting, inbound requests, servicing transfers, and ad hoc inquiries.
  • Lead and develop the IR team by setting expectations, monitoring performance, balancing workloads, and maintaining accountability.
  • Own tracking and execution of IR deliverables by maintaining centralized trackers and reporting calendars.
  • Coordinate investor requests and communications across Servicing, Capital Markets, Legal, and other internal teams.
  • Manage servicing transfer support and related operational processes to ensure accuracy, completeness, and compliance with contractual and regulatory requirements.
  • Monitor SLA performance, identify risks or delays, and escalate issues as needed.
  • Implement process improvements to increase the efficiency, accuracy, and reliability of IR operations.
  • Support the Sr. Manager of Investor Relations with reporting summaries, status updates, and materials for leadership and investor discussions.

Requirements

  • 4-6 years of experience.
  • Bachelor's degree in Business preferred.
  • Strong understanding of loan servicing operations and investor reporting requirements.
  • Experience managing deadlines, SLAs, and high-volume operational workflows.
  • Ability to coordinate across multiple teams and stakeholders to drive timely execution.
  • Strong attention to detail and organizational skills.
  • Analytical mindset with the ability to identify process gaps and drive improvements.
  • Excellent written and verbal communication skills.
  • Experience working with Capital Markets, Legal, or external investors preferred.

Benefits

  • Remote position based in the US.
  • Annual compensation of $100,000-$115,000.
  • Opportunity to work for a company focused on sustainable financing and clean-energy solutions.
  • Support for reasonable accommodations for qualified applicants and employees.

Interested in this position?

Apply directly on the company website

Apply Now

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