Care Sales Guide - Messaging

4 days, 5 hours ago
Full-time
Junior
Customer and Technical Support

GoDaddy

GoDaddy is a technology company in the Technology, Information and Internet industry. It describes itself as the world’s largest web services platform and a provider of tools for domains, websites, marketing, email, security, and online business services.

Technology, Information and Internet
5001-10000
Founded 1997

Description

  • Handle a high volume of inbound contacts by listening to customers, troubleshooting technical issues, and recommending solutions.
  • Guide customers through GoDaddy products, including domains and website design services.
  • Maintain current knowledge of products, services, pricing, and promotions.
  • Communicate confidently to build rapport and sell products that meet customer needs.
  • Respond to technical inquiries through phone, email, and chat.
  • Meet performance metrics such as availability, Net Promoter Score, and new sales per day.
  • Shift to outbound sales efforts when customer demand requires it.
  • Balance customer needs with individual sales targets.

Requirements

  • At least 2 years of sales experience with a record of exceeding targets.
  • At least 2 years of experience in a commission-, bonus-, or metrics-driven environment.
  • High school diploma, GED, or equivalent work experience.
  • Availability to work scheduled shifts Monday through Sunday between 9:00 AM and 11:00 PM.
  • Solid understanding of internet, email, and hosting technologies preferred.
  • Experience with Office 365, G-Suite, or similar productivity tools preferred.
  • Experience working in online business environments preferred.
  • Experience owning or operating a small or midsize business preferred.

Benefits

  • Remote work from home in Romania, with occasional GoDaddy office visits.
  • Paid time off.
  • Retirement savings programs, such as pension schemes or 401(k).
  • Bonus or incentive eligibility.
  • Equity grants and employee stock purchase plan participation.
  • Competitive health benefits.
  • Family-friendly benefits, including parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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