GOAT Group

GOAT Group is a global platform offering the greatest products from the past, present, and future. Established in 2015, it has evolved into the premier sneaker marketplace worldwide, expanding to provide apparel and accessories from emerging, contempor...

Retailing

Consumer Discretionary

1K-5K (1250)

$493M raised

14 open positions

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Lead Account Manager

1 month, 3 weeks ago

United States

Full-time

Lead

Account Manager

Customer and Technical Support

Apply Now

GOAT Group

Retailing

1K-5K

$493M raised

View All Jobs 14

Description

Own and grow a defined book of existing U.S. seller accounts, with accountability for supply health, GMV growth, and relationship quality.
Proactively identify supply gaps and bring forward action plans to leadership rather than only flagging issues.
Assess account potential and position GOAT as the preferred listing platform for each seller.
Prepare and present regular, data-driven business reviews that are commercially compelling.
Serve as a go-to resource for the regional AM team by sharing ideas, market intelligence, and practical guidance.
Lead weekly KPI reviews for your account set independently and bring conclusions and recommendations to the Director.
Coach AMs through 1:1s to strengthen commercial instincts, data usage, and account outcomes.
Lead execution of seller initiatives and team projects from proposal through measurement.
Monitor market dynamics across apparel and resale and translate trends into account and team action.
Use AI tools in day-to-day work and identify repetitive workflows that can be automated.

Requirements

5+ years of experience in account management, with wholesale, brand, or retail experience.
Luxury and resale apparel experience strongly preferred.
People management or team lead experience.
Demonstrated active use of AI tools in a practical, exploratory way.
Ability to pull and interpret account performance data independently.
Strong market awareness of the apparel and resale landscape.
Ability to act as a player-coach and support teammates while managing your own accounts.
Confidentiality and discretion are required.
Experience using AI for outreach, summaries, market research, or workflow automation is preferred.
Comfort bringing recommendations and original thinking to leadership and team reviews.

Benefits

Hiring range of $83,840-$123,200 USD, with geographic pay tiers up to $123,200 USD depending on home state.
401(k) retirement plan.
Paid time off.
Medical, dental, and vision coverage.
Disability and life insurance options.

Interested in this position?

Apply directly on the company website

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