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Customer Success, Northeast (DC Metro or NYC Metro Based)

3 weeks, 3 days ago
United States
Full-time
Mid Level
Customer Success
Customer and Technical Support
Apply Now
Goalbook

Goalbook

Goalbook provides a comprehensive toolkit designed to enhance the capabilities of special educators by facilitating the development of high-quality, standards-aligned Individualized Education Programs (IEPs) and supporting their implementation through ...

Diversified Consumer Services
Founded 2011
View All Jobs 5

Description

  • Manage renewal efforts with district and school partners across the country.
  • Collaborate with district and school leaders to plan effective implementations.
  • Deliver online webinar trainings and onsite professional development workshops.
  • Analyze usage data and metrics to help district partners maximize user engagement.
  • Build and maintain relationships with partners onsite, at Goalbook events, and at educational conferences.
  • Travel approximately 30% of the time, with heavier travel during the summer and fall seasons.

Requirements

  • 2+ years of instructional leadership or coaching experience.
  • 5+ years of teaching experience.
  • Excellent interpersonal, organizational, and persuasion skills.
  • Strong organization skills and attention to detail.
  • Entrepreneurial spirit.
  • 2+ years of school or district leadership experience preferred.
  • 2+ years of business experience, ideally in sales or customer success, preferred.
  • Experience working in special education preferred.
  • Must be based in the Washington, DC or New York City metro area, or in Maryland, Connecticut, Rhode Island, or Massachusetts.
  • Must live within a reasonable distance of at least one hour to a major airport.
  • Ability to apply with a cover letter, resume, LinkedIn profile, and referral/source information.

Benefits

  • $70,000-$110,000 compensation range, based on experience and location.
  • Medical, dental, and vision coverage.
  • Safe Harbor 401(k) matching.
  • Flexible time off policy.
  • Goalbook Family and Medical Leave.
  • Goalbook Universal Basic Income.
  • Annual Goalbook profit sharing.

Interested in this position?

Apply directly on the company website

Apply Now

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