Manager, Client Solutions(PE)

3 weeks, 5 days ago
Senior
Sales and Business Development
GLG

GLG

GLG is the world's largest insight network connecting decision makers with experts to provide actionable insights for smarter decisions. Their expert network offers perspectives on IT, business, Generative AI, and more, helping professionals navigate c...

Professional Services
5K-10K
Founded 1998

Description

  • Take ownership of a book of multiple private equity client accounts and meet or exceed commercial and service targets.
  • Provide best-in-class service and thoughtful solutions to client firms.
  • Lead client outreach to identify new users and maintain senior relationships within key accounts.
  • Identify and drive upsell opportunities using strong business and financial judgment.
  • Coach and manage junior client solutions professionals and help develop associates into fully capable team members.
  • Monitor project delivery quality by associates within the team.
  • Support new sales by joining critical client meetings and leading capability assessments.
  • Participate in company-level operational and strategic initiatives.
  • Support and manage research inquiries from client firms based in Shanghai.
  • Work with leadership to develop and implement business performance improvement initiatives.

Requirements

  • 4-8 years of experience, ideally in consulting, banking, information services, market research, or other professional services.
  • Direct experience in B2B client servicing or account management is preferred.
  • Experience working directly as or with a management consultant is a plus.
  • Strong can-do attitude with strong execution capability and a learning mindset.
  • Successful track record in a fast-paced client service environment.
  • Passion for problem solving.
  • Experience coaching and/or managing junior employees or team members.
  • Strong collaboration skills and ability to work with cross-team counterparts.
  • Understanding of the business climate.
  • Interest in working across industries such as industrials, consumer, and healthcare.
  • Professional proficiency in both English and Chinese.

Interested in this position?

Apply directly on the company website

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