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Associate, Advisory Team Research - (Operations and Coordination)- US Hours

7 hours, 39 minutes ago
India
Full-time
Entry Level
Operations Specialist
Project and Program Management
Apply Now
GLG

GLG

GLG is the world's largest insight network connecting decision makers with experts to provide actionable insights for smarter decisions. Their expert network offers perspectives on IT, business, Generative AI, and more, helping professionals navigate c...

Professional Services
5001+
Founded 1998
View All Jobs 3

Description

  • Own logistics for qualitative engagements, including focus groups, advisory boards, workshops, online discussion boards, site visits, and UX/product labs.
  • Manage participant confirmations, itineraries, pre-engagement communications, and reminders.
  • Coordinate participant travel, including flights, trains, hotels, and ground transportation.
  • Source, coordinate, and manage global vendors for in-person and virtual engagements.
  • Support negotiation of expert fees and vendor costs and track project budgets and spend.
  • Maintain project trackers, timelines, logistics documentation, legal terms, compliance materials, and operational checklists.
  • Perform accurate data entry and system updates across internal platforms.
  • Serve as the operational point of contact during live engagements, resolving issues in real time.
  • Complete post-project closeout activities, including feedback collection, documentation wrap-up, and system updates.
  • Protect the confidentiality of client data, research content, and expert information.

Requirements

  • Bachelor's degree or higher.
  • Strong written and verbal English communication skills and awareness of professional norms across global contexts.
  • Exceptional organizational skills and ability to manage multiple complex projects accurately.
  • Strong ownership, problem-solving, follow-through, and ability to remain composed in a fast-paced, deadline-driven environment.
  • Ability to collaborate and communicate promptly with teams across time zones.
  • Availability to work 3:00 PM–12:00 AM IST or 6:00 PM–1:00 AM IST, aligned with US business hours.
  • Comfort operating in a phone-first environment to coordinate logistics and resolve issues quickly.
  • Experience in event coordination, market research operations, or logistics-heavy project management (preferred).
  • Familiarity with qualitative research formats, vendor management, travel coordination, budget tracking, or global project support (preferred).
  • Knowledge of Technology, Payments, Life Sciences, or Industrials sectors (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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