Solutions Engineering Manager

4 hours, 2 minutes ago
Full-time
Lead
Sales and Business Development
Glean

Glean

Glean is the AI-powered enterprise search and knowledge discovery solution that helps teams find what they need and discover essential information across all company apps, saving time and connecting with insights and people.

Internet Software & Services
11-50
Founded 2019
$155M raised

Description

  • Lead, coach, and develop a high-performing team of Solutions Engineers.
  • Establish regional operating rhythms covering account planning, pipeline inspection, technical qualification, coverage, and prioritization.
  • Set standards for technical discovery, solution design, demonstrations, workshops, and pilot engagements.
  • Coach teams on Command of the Message, MEDDPICC, deal strategy, and mutual action planning.
  • Build repeatable enablement programs, plays, and inspection mechanisms for consistent SE execution.
  • Guide account teams in expanding Glean adoption and aligning technical plans with customer priorities.
  • Partner with Sales, Applied AI/Post-Sales, Product, Marketing, and Engineering to resolve issues and communicate field needs.
  • Contribute to hiring, capacity planning, organizational design, and the broader Solutions Engineering discipline.
  • Represent Glean’s technical perspective with customers and the wider technical community.

Requirements

  • Proven experience hiring, developing, coaching, and retaining Solutions Engineers or comparable customer-facing technical talent.
  • Experience leading complex enterprise opportunities involving discovery, solution strategy, executive presentations, demonstrations, workshops, and pilots.
  • Player-coach leadership style with strong accountability, feedback, and team-development skills.
  • Strong business acumen and ability to connect technical decisions to customer outcomes and sales strategy.
  • Technical fluency in APIs, integrations, cloud architecture, security, networking, and SaaS or hybrid environments.
  • Strong AI fluency, including practical generative AI applications and considerations for data, security, governance, and adoption.
  • Hands-on familiarity with GCP, AWS, or Microsoft Azure; information or cloud security and audit experience is valuable.
  • Clear communication and polished presentation skills for technical and non-technical audiences.
  • Organized, proactive, data-informed approach to project planning and competing priorities.
  • Ability to complete a brief AI-focused interview exercise or discussion.
  • Remote availability based in the Central Region.

Benefits

  • $250,000–$330,000 annual on-target earnings, with potential equity and benefits eligibility.
  • Medical, vision, and dental coverage.
  • Generous paid time off and 401(k) plan contributions.
  • Remote work with a home office improvement stipend.
  • Annual education and wellness stipends.
  • Company events and daily healthy lunches.
  • Inclusive and diverse workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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