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Site Reliability Engineer

2 weeks, 6 days ago
United States
Full-time
Senior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
AWS CI/CD CircleCI Datadog GitHub Actions Kubernetes Linux New Relic OpenSearch PostgreSQL Redis Ruby Ruby on Rails Terraform
Apply Now
GiveCampus

GiveCampus

GiveCampus is the world's #1 fundraising platform for nonprofit educational institutions, offering a blend of crowdfunding, peer-to-peer fundraising, social networking, and gamification. Trusted by over 1,000 colleges, universities, and K-12 schools, G...

Internet Software & Services
51-250
Founded 2014
View All Jobs 3

Description

  • Operate, maintain, and improve production infrastructure in AWS, including Kubernetes and Amazon EKS workloads.
  • Build and maintain infrastructure as code with Terraform.
  • Improve dashboards, alerts, and service-level indicators using New Relic or comparable observability tools.
  • Investigate production incidents, identify root causes, implement durable fixes, and participate in the 24/7 on-call rotation.
  • Lead blameless postmortems and complete follow-up actions to prevent recurring incidents.
  • Partner with product engineers to troubleshoot application performance and reliability issues.
  • Improve application resilience through timeouts, retries, queuing, backpressure, and idempotency.
  • Maintain CI/CD pipelines and deployment workflows using tools such as GitHub Actions and CircleCI.
  • Automate operational tasks, reduce engineering toil, and maintain runbooks, diagrams, troubleshooting guides, and production documentation.
  • Contribute to capacity planning, performance testing, database reliability, security practices, and production-readiness reviews.

Requirements

  • Approximately 5+ years of experience in SRE, infrastructure, systems engineering, software engineering, platform engineering, DevOps, or equivalent practical experience.
  • Hands-on experience operating production workloads in AWS.
  • Experience with Terraform or a similar infrastructure-as-code tool.
  • Experience with New Relic, Datadog, or another modern observability platform.
  • Experience troubleshooting production incidents and participating in an on-call rotation.
  • Experience building or maintaining CI/CD pipelines.
  • Software development or scripting experience, including reading, debugging, and modifying application or automation code.
  • Working knowledge of Linux, networking, distributed systems, and relational databases.
  • Strong written and verbal communication skills, including explaining root causes and technical tradeoffs.
  • Experience with Ruby or Ruby on Rails, PostgreSQL administration, Kubernetes/EKS, Redis, OpenSearch, or Amazon RDS is preferred.
  • Familiarity with SLOs, SLIs, error budgets, capacity modeling, load testing, regulated systems, or SOC 2 programs is preferred.

Benefits

  • Remote-first work environment for U.S.-based employees.
  • Flexible access to a 12,000-square-foot Washington, DC office.
  • Company-wide and team-specific onsite events, meetups, partner visits, and retreats.
  • Mission-driven work supporting educational institutions and access to education.
  • Inclusive, supportive environment focused on learning and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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