Operations Analyst II

11 hours, 32 minutes ago
Full-time
Mid Level
Data Science and Analytics
GHX

GHX

GHX is a healthcare supply chain management company that automates processes, reduces costs, and improves visibility in healthcare supply chains.

Professional Services
1K-5K
Founded 2000
$9M raised

Description

  • Lead data collection, analysis, and presentation for internal and customer-facing users.
  • Conduct quality assurance reviews to ensure accurate and timely completion of work.
  • Complete implementation and customer maintenance requests involving product configuration, email campaigns, and reporting.
  • Review other analysts’ work when assigned.
  • Provide proactive feedback on people, processes, and products to support continuous improvement.
  • Maintain internal customer satisfaction scores of at least 95% across supported teams.
  • Develop knowledge of GHX products, beginning with Vendormate Credentialing.
  • Manage recurring responsibilities and special projects as assigned.

Requirements

  • Bachelor’s degree in a technical, business, or management discipline plus 3 years of relevant experience.
  • At least 1 year of data analysis experience.
  • Expertise in Microsoft Office, particularly Excel.
  • Ability to manipulate, analyze, and present data.
  • Strong problem-solving, attention to detail, quality, and customer-service skills.
  • Ability to multitask and prioritize work requests, projects, and recurring responsibilities.
  • Effective written and verbal communication skills.
  • Ability to follow established processes and contribute to process improvements.
  • Ability to travel up to 15% annually.
  • Preferred: 1+ years of relevant business experience, database experience with MS Access, Excel, SQL, or related tools, basic programming knowledge, and experience with Salesforce.com, MailChimp, Jasper, or Tableau.

Benefits

  • Estimated hourly compensation of $23.55–$29.32.
  • Health, vision, and dental insurance.
  • Accident and life insurance.
  • 401(k) matching.
  • Paid time off.
  • Education reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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