Deposit Operations Analyst, Digital Banking

13 hours, 1 minute ago
Full-time
Mid Level
Data Science and Analytics
Forbright Bank

Forbright Bank

Forbright Bank is a full-service bank committed to sustainability and clean energy, offering a wide range of banking and lending services with a focus on decarbonization.

Banks
251-1K
Founded 2003

Description

  • Manage daily queue monitoring, decisioning, accept/reject actions, adjustments, research, and exception resolution for assigned deposit functions, including Mobile Remote Deposit Capture.
  • Perform reconciliations, settlement validation, variance investigations, and required sign-offs.
  • Analyze transaction volumes, exception drivers, and support trends to recommend process, workflow, and control improvements.
  • Prepare or approve General Ledger adjustments within role-specific limits and maintain accurate documentation.
  • Provide Tier II phone support, troubleshooting, issue triage, and internal operational assistance.
  • Assess risk trends and control effectiveness, identify emerging issues, and recommend corrective actions.
  • Support escalations through root-cause analysis and recommended solutions.
  • Share reporting, insights, and best practices while collaborating across teams to resolve recurring issues.
  • Support special projects and implementations involving new procedures, controls, or technologies.
  • Follow bank policies, audit standards, regulatory requirements, and compliance training obligations.

Requirements

  • High school diploma required; bachelor’s degree preferred.
  • At least 3 years of bank operations experience required; 5+ years preferred.
  • Prior item, check, or payment processing experience preferred.
  • National Check Professional (NCP) accreditation preferred.
  • Strong knowledge of applicable regulations and ability to identify compliance issues and support examinations and reporting.
  • Working knowledge of accounting concepts and processes preferred.
  • Proficiency with PC software and Microsoft Office tools, including Outlook, Word, PowerPoint, and Excel.
  • Strong analytical, problem-solving, organizational, time-management, and attention-to-detail skills.
  • Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate and work independently.
  • Ability to work in a fast-paced, deadline-driven environment with minimal supervision.

Benefits

  • Comprehensive health, dental, and vision plans.
  • Four weeks of paid time off.
  • 401(k) plan with company match.
  • Remote or hybrid work schedules for most positions, with hybrid roles generally requiring four days per week in the office.
  • $50 per month in Metro SmartTrip benefits.
  • Incentives for solar panel, electric vehicle, and bicycle commuting purchases.
  • Paid subscriptions and reimbursements, including Veterans Compost, Capital Bikeshare, and Imperfect Foods.

Interested in this position?

Apply directly on the company website

Apply Now

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