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Towing Dispatcher (US Towing Industry)

4 weeks, 1 day ago
Philippines
Full-time
Junior
Operations Specialist
Customer and Technical Support
Apply Now
genius

genius

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Description

  • Dispatch towing and roadside assistance calls using Towbook.
  • Coordinate with drivers to ensure timely service.
  • Communicate professionally with customers, insurance companies, and law enforcement.
  • Monitor job status and provide real-time updates.
  • Coordinate with law enforcement for accident scenes and police-initiated towing.
  • Prioritize calls and manage multiple dispatch requests efficiently.

Requirements

  • Proven experience as a dispatcher for a U.S.-based towing company.
  • Strong working knowledge of Towbook.
  • Experience handling police towing, accident calls, and law enforcement coordination.
  • Familiarity with coordinating with police units on standby when required for towing operations.
  • Excellent English communication skills, spoken and written.
  • Strong multitasking and problem-solving abilities.
  • Reliable internet connection and a quiet work environment for remote positions.
  • Experience with roadside assistance and accident management, preferred.
  • Ability to work rotating shifts, nights, weekends, and holidays, preferred.
  • Knowledge of U.S. geography and dispatch procedures, preferred.

Benefits

  • Remote work option for positions that require a reliable internet connection and quiet work environment.
  • Opportunity to work with a U.S.-based towing company partner.
  • Application process includes a 2–3 minute introduction video to showcase your experience.
  • Direct email application to [email protected].

Interested in this position?

Apply directly on the company website

Apply Now

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