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Digital Ad Operations Associate

1 hour, 40 minutes ago
United States
Full-time
Junior
Operations Specialist
Marketing and Growth
CSS Email Marketing HTML Salesforce
Apply Now
Future plc

Future plc

Future plc is a global leader in specialist media, providing over 240 brands in consumer technology, games, entertainment, music, and photography to a wide audience worldwide.

Internet Software & Services
1K-5K
Founded 1985
View All Jobs 4

Description

  • Communicate with clients to secure campaign assets and answer ad specification questions.
  • Iterate ad copy to improve campaign performance.
  • Respond promptly to tags and troubleshoot ad issues related to tracking, pacing, implementation, and reporting.
  • Send reminder emails for upcoming scheduled ads and final ad previews for client approval.
  • Upload, test, and schedule advertising creative using ad servers to ensure campaigns start on time and fully deliver.
  • Investigate delivery discrepancies, technical issues, and other campaign problems with clients, agencies, third-party platforms, and internal teams, then provide resolutions.
  • Keep Account Managers and clients informed about current campaign status, including creative received, outstanding items, client requests, and campaign priorities.
  • Support Account Managers in maintaining advertiser relationships and campaign execution through excellent customer service.
  • Provide the Partner team with creative previews for association approval.

Requirements

  • Experience with proprietary ad tech, Salesforce, Litmus, and Real Time Email.
  • Strong command of HTML and inline CSS.
  • Familiarity with Google Ad Manager.
  • General knowledge of ad serving principles, common third-party ad servers, tags, and tracking as they relate to pacing, volume, and revenue impacts.
  • Ability to work fast and accurately at scale across a large array of clients.
  • Experience working in digital ad operations or campaign trafficking is implied by the role.
  • Comfort communicating with clients, agencies, and internal stakeholders to resolve issues.
  • Remote, U.S.-based availability; Future U.S. can hire in 37 states.

Benefits

  • Salary range of $40,000 to $45,000.
  • Uncapped leave.
  • Profit-sharing bonus when company targets are met.
  • Refer-a-friend reward program.
  • Access to Colleague Assistant Programs for well-being support.
  • Share Incentive Plan with the opportunity to purchase Future shares.
  • Remote work opportunity in the U.S.

Interested in this position?

Apply directly on the company website

Apply Now

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