Remote Sales Engineer

1 month ago
Full-time
Senior
Customer and Technical Support
FusionTek

FusionTek

FusionTek specializes in network security and IT services, offering secure cloud-based solutions for businesses in Seattle, Tampa, and Washington DC. They handle IT management so you can focus on your business.

IT Services
11-50
Founded 2007

Description

  • Lead discovery conversations with clients to understand business challenges, technical requirements, and desired outcomes.
  • Assess and document clients’ infrastructure, applications, and workflows to identify gaps and improvement opportunities.
  • Design tailored, scalable, and cost-effective managed services solutions aligned with client needs and long-term goals.
  • Develop and deliver solution proposals that communicate value, technical strategy, and expected benefits.
  • Collaborate with Sales, Project Management, and Support teams to ensure proposed solutions are feasible and aligned with company capabilities.
  • Ensure a smooth handoff of approved solutions into project delivery and execution.
  • Stay current on emerging technologies to improve service offerings and maintain a competitive edge.
  • Educate internal teams on new solutions, sales strategies, deployment methods, and how offerings fit into the service portfolio.

Requirements

  • High School Diploma required; Bachelor’s degree in an IT-related field preferred.
  • 5+ years of technical support experience in an MSP environment required.
  • 2–3 years of Sales Engineer experience or equivalent solutions-focused technical role required.
  • Strong knowledge of desktop and server operating systems.
  • Deep understanding of networking concepts and design, including IP addressing, DNS, DHCP, VPN, VLANs, and firewalls.
  • Extensive experience designing cloud solutions, including O365, Azure, Azure AD, and Intune.
  • Familiarity with ITIL frameworks and service management best practices.
  • Experience with RMM tools; Datto RMM is a plus.
  • Experience with Autotask PSA is a plus.
  • Microsoft 365 Certified: Administrator Expert (MS-102) and Microsoft Certified: Azure Solutions Architect Expert (AZ-305) are a plus.
  • Able to work independently and collaboratively within a team.
  • Exceptional written and verbal communication skills.
  • Self-motivated, proactive, and a strong advocate for client success.

Benefits

  • Competitive salary of R1,036,750–R1,196,250 ZAR.
  • Quarterly bonus eligibility.
  • Comprehensive benefits package.
  • Paid time off and leave policies in line with South African standards.
  • Educational reimbursement for certification tests.
  • Access to company-supplied training resources.
  • Fun team events and opportunities to connect with colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

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