Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets

Financials

51-250 (100)

Founded 2017

81 open positions

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Senior Product Manager, OX Retention & Expansion

4 hours, 51 minutes ago

Spain

Full-time

Senior

Product Manager

Product Management

Apply Now

Fundraise Up

Capital Markets

51-250

Founded 2017

View All Jobs 81

Description

Define the retention and expansion strategy and turn business targets into a prioritized 6–12 month roadmap.
Lead discovery work through customer interviews, behavioral analysis, and funnel review to identify adoption blockers and growth opportunities.
Own cross-functional initiatives that improve activation, onboarding, discoverability, monetization, and customer expansion.
Drive retention and expansion programs in partnership with PMM, CSM, GTM, Product, Data, and Engineering.
Maintain the metric tree and North Star metrics for retention, adoption, monetization, and business impact.
Make scale, iterate, or stop decisions based on measured initiative outcomes.
Identify and validate AI/ML opportunities for segmentation, churn prediction, and personalization.
Own the retention, APV/ARR per active customer, and cross-product adoption outcomes for active organizations.
Prioritize and resolve adoption blockers and expansion opportunities across the Organization Experience product surface.

Requirements

5+ years of product management experience, preferably in B2B SaaS, retention, monetization, growth, or customer lifecycle environments.
Senior-level scope and influence in product management.
Strong analytical and problem-solving skills with the ability to identify root causes of adoption and churn issues.
Proven experience designing and executing cross-functional growth initiatives.
Strong discovery experience, including customer interviews, behavioral analysis, funnel analysis, and hypothesis generation.
Experience working on customer lifecycle, retention, activation, or expansion motions.
Ability to size opportunities and prioritize initiatives by business impact.
Experience collaborating with Customer Success, GTM, PMM, and Product organizations.
Comfort working with AI/ML-enabled products or data-driven personalization.
Strong stakeholder management and influence skills.
Fluent English at C1+ level.
Russian-speaking team environment; collaboration in English is required.
Remote role based in Spain, aligned to CET.

Benefits

Compensation range of €5,900–€6,500.
Private medical insurance for the employee and their family.
23 paid vacation days per year plus 11 paid public holidays and 5 company-paid sick leave days.
Equity options as part of a long-term compensation approach.
English learning courses.
Relevant professional education support.
Gym or swimming pool benefit.
Home office setup assistance, including furniture and equipment.
Co-working support and remote working options.

Interested in this position?

Apply directly on the company website

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