Product Manager, In-Person Giving

12 hours, 56 minutes ago
Full-time
Mid Level
Product Management
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Define the Events & Commerce product thesis, target segment, roadmap, success metrics, and build-versus-partner strategy.
  • Conduct customer research and map event workflows across purchasing, donations, check-in, fulfillment, reconciliation, reporting, and follow-up.
  • Validate product decisions through interviews, workflow observation, prototypes, and live usage.
  • Own product delivery from problem definition and requirements through launch and iteration.
  • Write requirements, acceptance criteria, edge cases, state transitions, and decision records.
  • Make scope and trade-off decisions with Engineering, Design, Analytics, Research, QA, and GTM teams.
  • Design reliable workflows for volunteers, staff, attendees, mobile devices, hardware, high-volume events, and connectivity issues.
  • Reuse shared payments, campaign, donor, reporting, CRM, and identity infrastructure where appropriate.
  • Launch early access programs with defined readiness criteria, target workflows, success measures, and scope boundaries.
  • Measure activation, adoption, event completion, transaction volume, expansion, retention, pipeline, and operational cost, then recommend next steps.
  • Partner with Marketing, Sales, Customer Success, Support, Finance, Legal, and Operations on launch readiness and enablement.
  • Use AI for research synthesis, workflow analysis, prototyping, data exploration, specification quality, and operational automation.

Requirements

  • 4–7 years of Product Management or Product Ownership experience in a software product company.
  • Experience owning a customer-facing product area end to end with Engineering and Design.
  • Strong judgment in narrowing complex problem spaces into focused releases and explaining trade-offs.
  • Experience using customer evidence and product data to make decisions.
  • Strong written communication for requirements, edge cases, metrics, and decision records.
  • Ability to manage transactional, multi-actor workflows involving permissions, states, money, and data relationships.
  • High ownership, independence, and fluent written and spoken English.
  • Fluency in Russian and English at C1+ level.
  • Experience with ticketing, event technology, commerce, POS, payments, marketplaces, registration, auctions, or other transaction-heavy products is preferred.
  • Experience with mobile applications, contactless payments, physical devices, or hardware-enabled workflows is preferred.
  • Experience with B2B SaaS, fundraising, nonprofits, beta/EAP launches, CRM integrations, reconciliation, reporting, analytics, SQL, or practical AI use is preferred.

Benefits

  • $4,600–$5,000 gross compensation range.
  • 31 days off.
  • 100% paid telemedicine plan.
  • Remote work, coworking access, and home-office setup assistance.
  • English learning and relevant professional education courses.
  • Gym or swimming pool benefit.

Interested in this position?

Apply directly on the company website

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