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Salesforce Business Analyst

3 months ago
United States
Full-time
Mid Level
Business Intelligence Analyst
Business Intelligence
Salesforce
Apply Now
Formativ Group

Formativ Group

We are focused on enabling dynamic workflows, implementing the right application solutions, and ensuring your data is available when and where it’s needed.

Internet Software & Services
View All Jobs 12

Description

  • Lead discovery and requirements refinement sessions to identify business, functional, and technological needs.
  • Synthesize requirements into clear user stories and solution design documentation.
  • Perform fit-gap analysis between Salesforce capabilities and client requirements.
  • Design and configure Salesforce solutions, including managed packages, data models, integrations, automation, and custom functionality.
  • Draft custom development specifications and coordinate delivery and testing with development resources.
  • Iterate on solutions through build, test, and review cycles with the customer Product Owner.
  • Develop training curriculum and deliver training sessions to end users.
  • Work with the Delivery Director to manage scope, budget, and timeline expectations.
  • Provide post-deployment support for implemented solutions.

Requirements

  • 3+ years of Salesforce administration or consulting experience.
  • Background in project coordination, business analysis, or project management.
  • Salesforce Administrator certification required.
  • Business Analyst certification preferred.
  • Experience defining business processes, writing user stories, and gathering Salesforce requirements across multiple stakeholders and workstreams.
  • Experience supporting Salesforce deployments, including data migrations, third-party integrations, and configuration across B2B, B2C, and hybrid models.
  • Strong analytical skills with experience in data analysis, reporting, and presenting insights clearly and accurately.
  • Experience with Google Workspace and Salesforce products.
  • Ability to identify and automate manual processes to improve efficiency.
  • Strong communication and teamwork skills, with the ability to collaborate, influence, and mentor junior team members.
  • Ability to work independently, stay organized, manage priorities, and complete administrative and operational tasks with high attention to detail.
  • Adaptable, continuous learner with experience working on projects involving multiple stakeholders, dependencies, and evolving needs.

Benefits

  • Estimated compensation range of $100,000 to $120,000 USD.
  • Eligibility for discretionary bonuses, commissions, or other incentive programs.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Paid time off.
  • Commitment to pay equity and transparency.
  • Reasonable accommodations available for individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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