Clinical Program Manager

2 weeks, 6 days ago
Full-time
Mid Level
Project and Program Management
Foodsmart

Foodsmart

Foodsmart offers a personalized telehealth nutrition solution that connects members with a vast network of registered dietitians, providing tailored nutrition guidance to improve health from the comfort of home.

Health Care Providers & Services
51-250
Founded 2010
$105M raised

Description

  • Lead the implementation and onboarding of new client launches, including mapping clinical workflows and coordinating with clients, dietitians, and clinical operations.
  • Own the end-to-end lifecycle of new client launches and support the ongoing success of existing clinical programs.
  • Serve as the central point of contact across Clinical Ops, Client Success, Training, Sales, and Credentialing to keep deliverables aligned.
  • Build and maintain detailed project plans with timelines, milestones, and resource allocation.
  • Identify risks early and hold cross-functional partners accountable to critical deadlines.
  • Monitor clinical KPIs and supply-demand needs to support client success and program health.
  • Perform intermediate data analysis in Excel or Google Sheets to evaluate performance, outcomes, and operational efficiency.
  • Collaborate with the Registered Dietitian network to support training, troubleshoot implementation issues, and incorporate feedback into program improvements.
  • Coordinate with Credentialing to ensure programs align with healthcare regulations, including Medicare and Medicaid requirements.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.
  • 3+ years of project management or operations experience in a healthcare setting.
  • Intermediate to advanced proficiency in Excel or Google Sheets, including VLOOKUPs, Pivot Tables, and data visualization.
  • Experience with project management tools such as Asana, ClickUp, Salesforce, or similar preferred.
  • Proven ability to lead through influence, navigate ambiguity, and make decisions with minimal direction.
  • Exceptional communication and relationship-building skills with the ability to translate complex operational needs into clear action items.
  • Familiarity with Medicare and Medicaid health plans and populations preferred.
  • Experience with Quality Improvement methods such as Lean or Six Sigma, or with EHR systems, preferred.
  • Clinical experience as a dietitian and/or experience with clinical workflow mapping preferred.
  • PMP or equivalent project management certification preferred.

Benefits

  • Remote-first company environment.
  • Flexible unlimited PTO.
  • Healthcare coverage including medical, dental, and vision.
  • 401(k) plan.
  • FSA availability.
  • Base salary range of $70,000–$80,000 per year.
  • Performance-based bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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