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Account Manager (Romania)

1 month, 4 weeks ago
Romania
Senior
Account Manager
Customer and Technical Support
Agile CI/CD Git Salesforce
Apply Now
Flosum

Flosum

Flosum offers a comprehensive, 100% native platform designed for Salesforce that focuses on DevOps, data management, and security orchestration, ensuring secure data backup and streamlined compliance for enterprises.

Internet Software & Services
51-250
Founded 2013
View All Jobs 123

Description

  • Own a portfolio of enterprise accounts across the post-sale lifecycle, including QBRs, renewals, and expansions.
  • Build and maintain multi-threaded relationships with economic buyers, executives, and champions within each account.
  • Identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
  • Partner with Customer Success Managers to support product adoption, time-to-value, health scores, and gross revenue retention above 93%.
  • Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
  • Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
  • Serve as the internal voice of the customer by surfacing product feedback, risks, and opportunities to Product and Leadership.
  • Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.

Requirements

  • 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS.
  • Proven track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts with $100K+ ACV.
  • Strong executive presence and comfort engaging VP- and C-level stakeholders in strategic conversations.
  • Experience managing complex, multi-stakeholder accounts with long sales cycles.
  • Excellent written and verbal communication skills with the ability to build trusted advisor relationships.
  • Strong commercial acumen with the ability to construct ROI narratives and business cases for expansion.
  • Experience working with SaaS platforms, preferably in the Salesforce ecosystem.
  • Strong understanding of Salesforce, with Admin, DevOps, or development lifecycle concepts preferred.
  • Experience with Salesforce DevOps tools or release management processes preferred.
  • Familiarity with CI/CD, version control, or agile development practices preferred.
  • Background working with enterprise customers preferred.
  • Salesforce certifications such as Admin or Platform App Builder preferred.

Interested in this position?

Apply directly on the company website

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